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哈希恩達恩坎塔達埃爾恩坎托全包式渡假村

4.0 星級住宿

El Encanto All Inclusive Resort at Hacienda Encantada

選擇日期查看價格

評價

8.6 分，滿分 10 分，
優異

人氣設施服務

  • 位於私人海灘
  • 泳池
  • 包早餐
  • 全包
  • SPA
  • 包車位
現價 HK$3,036
合共 HK$3,680
連稅及其他費用
4 月 25 日 - 4 月 26 日

查看 VIP Access 禮遇

會員尊享更多禮遇

  • 銀會員或更高等級會員預訂指定 VIP Access 住宿可享至少 85 折優惠
  • 體驗頂級品質和卓越服務
  • 尊享指定住宿的入住禮遇，並於供應情況許可下免費升級客房、提前入住及延遲退房

客房選擇

可用嘅客房篩選條件
正在顯示 5 種房型 (共 5 種)

載入所有開放式客房, 花園景的相片

開放式客房, 花園景 | 迷你吧、房內夾萬、書桌、熨斗/熨衫板

開放式客房, 花園景

8.6 分，滿分 10 分
優異
(33 則評價)
  • 園景
  • 430 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床或 2 張加大雙人床

載入所有開放式客房, 海景的相片

開放式客房, 海景 | 迷你吧、房內夾萬、書桌、熨斗/熨衫板

開放式客房, 海景

8.8 分，滿分 10 分
優異
(23 則評價)
  • 海洋景
  • 430 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床或 2 張加大雙人床

載入所有奢華套房, 私人泳池的相片

迷你吧、房內夾萬、書桌、熨斗/熨衫板

奢華套房, 私人泳池

9.4 分，滿分 10 分
完美
(11 則評價)
  • 海洋景
  • 538 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張加大雙人床

載入所有特級套房, 1 間臥室, 海景的相片

特級套房, 1 間臥室, 海景 | 迷你吧、房內夾萬、書桌、熨斗/熨衫板

特級套房, 1 間臥室, 海景

8.6 分，滿分 10 分
優異
(4 則評價)
  • 海洋景
  • 1100 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

載入所有特級套房, 2 間臥室, 海景的相片

迷你吧、房內夾萬、書桌、熨斗/熨衫板

特級套房, 2 間臥室, 海景

8.6 分，滿分 10 分
優異
(14 則評價)
  • 海洋景
  • 1347 平方呎
  • 1 間睡房
  • 可容納 8 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 2 張加大雙人床

其他推薦

廣告
外觀

卡波海洋 - 維拉斯度假村

Cabo San Lucas
  • 泳池
  • 包早餐
  • 人寵共融
  • 包車位
9.6 分 (滿分為 10 分)，完美，215 則評價 篇評價
現售 HK$2,544
合共 HK$3,343
連稅及其他費用
4 月 1 日 - 4 月 2 日
卡波海洋 - 維拉斯度假村
Mod logo
登入查看合資格的折扣及禮遇，更多歷險旅程，更多豐富獎賞！
登入免費註冊

關於鄰近區域

洛斯卡波斯的哈希恩達恩坎塔達埃爾恩坎托全包式渡假村既鄰近高爾夫球場，又在位於私人海灘位置。自問好動的你，一定要到訪太陽角高爾夫球場及瑪麗娜德爾雷！如果想盡賞此區的自然風光，還可以探索梅達諾海灘及沙漠公園自然保護區。帕拉伊索港購物中心及奢華大道是旅客推介的另外兩個好去處。何不把握機會，探索此區的騎馬活動等戶外樂趣？瀏覽我們的洛斯卡波斯旅遊指南
地圖
Carr Transpeninsular KM 7.3 Suite A3, Cabo Del Sol, Cabo San Lucas, BCS, 23410

附近景點

  • 太陽角高爾夫球場
    太陽角高爾夫球場
    7 分鐘路程 - 0.6 公里
  • 梅達諾海灘
    梅達諾海灘
    8 分鐘車程 - 5.8 公里
  • 聖盧卡斯岬灣
    聖盧卡斯岬灣
    9 分鐘車程 - 4.3 公里
  • 瑪麗娜德爾雷
    瑪麗娜德爾雷
    13 分鐘車程 - 11.9 公里
  • 藍醫療網醫院
    5 分鐘車程 - 3.1 公里

交通資料

  • 羅斯卡波國際機場 (SJD)：38 分鐘車程

餐廳

  • Fresko
    8 分鐘車程
  • Lobby Bar
    7 分鐘車程
  • Sunset Da Mona Lisa
    12 分鐘車程
  • Tomatoes
    7 分鐘車程
  • RosaNegra
    15 分鐘路程

住宿資料

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村

位於太陽角高爾夫球場附近的高級全包住宿
哈希恩達恩坎塔達埃爾恩坎托全包式渡假村鄰近梅達諾海灘，並有免費自助早餐、鄰近高爾夫球場和3 間池畔酒吧等設施服務。此住宿提供私人海灘、海灘酒吧和海灘按摩，如果你喜歡海，這裡絕對不會讓你失望。想要慰勞自己、放鬆一下嗎？可以到附設的 Spa 做個深層組織按摩、身體療程或面部療程。住宿有 5 間餐廳，供應早餐和晚餐，並有海鮮和海洋景。健身室提供瑜伽班，還有籃球和排球等活動可以體驗。住宿提供房內免費 Wi-Fi，還有露台和迷你高爾夫球。
住宿的設施服務還有：
  • 3 個室外泳池和兒童泳池
  • 免費自助泊車。代客泊車須付費
  • 單車租借服務、2 個室外網球場、來回機場接駁車 (費用另計)
  • 托兒服務 (收費)、自選高爾夫球禮遇、行李寄存
  • 許多旅客在評語裡對住宿的泳池、熱心員工和地點等特色讚不絕口。
客房特色
全部 72 間客房都有提供24 小時客房送餐服務、枕頭選擇等舒適享受，以及空調和浴袍等設施服務。 許多旅客在評語裡給了住宿整潔的客房環境很不錯的評價。
其他客房設施服務包括：
  • 摺床/加床 (收費)和嬰兒床 (收費)
  • 浴室有淋浴設備和免費梳洗用品
  • 平面電視，提供精選電視頻道
  • 陽台、咖啡機/沖茶器和吊扇

全包住宿詳情

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費，歡迎另付小費。

食品及飲品

包所有自助餐及單點菜餚、小食及飲品
24 小時客房送餐服務
房內迷你吧 (包所有飲品)
夥伴住宿提供的正餐和飲品

活動及設施/設備

包括所有店內活動和設施及設備的使用。

陸上活動

健身設施
網球
排球

課程/比賽

健身操班
烹飪班
語言班

娛樂

店內娛樂及活動
店內現場表演

類似住宿

鳥瞰角度
Hotel Riu Santa Fe - 全包飯店
  • 泳池
  • 包早餐
  • 全包
  • SPA
8.4 分 (滿分為 10 分)，很好，7,314 則評價 篇評價
Hotel Riu Santa Fe - 全包飯店
比較類似的住宿

住宿設施服務

網絡

  • 所有客房提供：免費 Wi-Fi
  • 部分公共區域提供：免費 Wi-Fi

泊車及交通

  • 06:00 至 23:00 按要求提供來回機場接駁車服務 (收費)
  • 店內設有免費安全無蓋自助車位
  • 店內設有安全無蓋代客泊車 (每日 USD12；可多次進出)
  • 附設自助及代客泊車，車位有限
  • 店內設有輪椅可達車位

餐飲

  • 免費自助早餐供應時段：每日 07:00 至 12:00
  • 1 間咖啡店/咖啡室
  • 1 間海灘酒吧
  • 3 間池畔酒吧
  • 3 間酒吧/酒廊
  • 5 間餐廳
  • 二人/私人用餐
  • 小食店/熟食店

店內餐廳

  • Barolo
  • El Edén
  • La Trajinera
  • Las Marías
  • Los Riscos

休閒活動

  • 2 個室外網球場
  • 3 個室外泳池
  • 可選高球禮遇
  • 立體聲音響
  • 全方位 SPA
  • 免費兒童俱樂部
  • 兒童池
  • 桑拿
  • 迷你高爾夫
  • 健身室
  • 排球
  • 單車租借服務
  • 瑜伽班
  • 遊樂場
  • 鄰近 18 洞高爾夫球場
  • 籃球

親子設施

  • 3 個室外泳池
  • 小食店/熟食店
  • 托兒服務 (收費)
  • 免費兒童俱樂部
  • 免費專人指導兒童活動
  • 兒童池
  • 洗衣設施
  • 迷你高爾夫
  • 遊樂場
  • 摺床/加床 (收費)
  • 嬰兒床 (收費)

便利服務

  • 24 小時接待處
  • 行李寄存
  • 洗衣設施
  • 接待處提供夾萬

旅客服務

  • 求婚/浪漫套餐服務
  • 客房清潔服務 (每日提供)
  • 旅行團和門票諮詢服務
  • 乾洗/洗衣服務
  • 開床服務
  • 禮賓服務

商務服務

  • 1 間會議室
  • 452 平方尺會議場地
  • 商務中心

戶外設施

  • 位處私人海灘
  • 沙灘巾
  • 沙灘太陽傘
  • 沙灘椅
  • 花園
  • 野餐區
  • 燒烤爐
  • 露台

全方位 SPA

  • 8 個療程室
  • 身體磨砂
  • 房內按摩服務
  • 芳香療法
  • 美甲/護足
  • 美容療程
  • 浴缸
  • 深層組織按摩
  • 瑞典式按摩
  • 腳底按摩
  • 運動按摩
  • 蒸氣室
  • 熱石按摩
  • 雙人療程室
  • 露天療程區
  • 體膜護理
  • SPA 每日開放

無障礙設施

  • 如需特定無障礙設施，請參閱預訂確認內的資料與住宿聯絡。
  • 升降機
  • 淋浴間扶手
  • 輪椅可達 SPA
  • 輪椅可達升降機通道
  • 輪椅可達泳池
  • 輪椅可達停車場
  • 輪椅可達商務中心
  • 輪椅可達登記櫃台
  • 輪椅可達餐廳
  • 輪椅可達禮賓櫃台
  • 輪椅通道 (可能有限制)

其他設施

  • 建於 2016 年
  • 宴會廳
  • 禁煙住宿

客房設施服務

睡房

  • 枕頭選擇
  • 提供床單
  • 摺床/加床 (收費)
  • 嬰兒床 (收費)

浴室

  • 毛巾
  • 免費梳洗用品
  • 私人浴室
  • 拖鞋
  • 花灑
  • 風筒
  • 浴袍

娛樂

  • 附收費衛星頻道的平面電視

餐飲

  • 24 小時客房送餐服務
  • 咖啡機/沖茶器
  • 迷你吧

其他設施

  • 吊扇
  • 夾萬
  • 空調 (恆溫)
  • 書桌
  • 紗窗
  • 提供相連客房
  • 萬能插蘇
  • 電話
  • 熨斗/熨衫板

政策

入住

入住時段開始時間：16:00；入住時段結束時間：00:00
延遲入住服務按供應情況提供
最低登記入住年齡 - 18 歲

退房

於 10:00 前退房
零接觸退房服務

特別入住指示

此住宿提供機場接送服務 (或需另外收費)，請於出發前透過預訂確認的聯絡資料通知住宿有關的抵達詳情
旅客須預先聯絡住宿，查詢登記入住指示；住宿前台職員將親自迎接旅客到埗
請預先與住宿聯絡，以安排入住事宜，聯絡資料載於預訂確認
如計劃於23:00後抵達住宿，請預先與住宿聯絡，聯絡資料載於預訂確認
由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物或輔助動物

小童與加床

歡迎兒童入住
可提供摺床/加床，費用：每晚 USD15.0
提供嬰兒床，費用：每晚 USD10.0

此住宿接受以下付款方式

重要資訊

可選額外設施服務費用

  • 機場接駁車收費：每輛車 USD120 (最多接載 6 人)
  • 代客泊車：每日 USD 12 (多次進出)
  • 嬰兒床：每晚 USD10.0
  • 摺床：每晚 USD15.0

住宿可能尚有其他額外收費。上述收費及按金不包括稅項，金額亦可能會有所變動。

注意事項

如有額外房客入住，住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件，以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求，須視乎住客登記入住時的供應狀況，住宿亦可能會加收費用。
住宿接受信用卡及扣帳卡等付款方式；不接受現金。
住宿內的保安設備包括滅火筒、煙霧探測器、保安系統及窗花
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮，建議你在抵達前聯絡住宿，確認對方是否能為你安排合適的客房。

其他須知

泳池開放時間為 08:00 至 21:00
高爾夫球、按摩服務及SPA 療程必須提早預訂；若要預訂，請於抵達前按預訂確認上的聯絡資料聯絡此住宿
住宿設有相連房/相鄰房，但需視乎供應情況而定，住客可致電預訂確認中的電話號碼向住宿提出要求
此住宿謝絕寵物或輔助動物
18 歲以下住客禁止使用 SPA

住宿又稱為

El Encanto All Inclusive Resort Hacienda Encantada
El Encanto All Inclusive Hacienda Encantada Cabo San Lucas
El Encanto All Inclusive Hacienda Encantada
Encanto Inclusive Hacienda En

常見問題

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村是否設有泳池？

是，此住宿設有3 個室外泳池及兒童泳池。泳池 08:00–21:00 開放。

入住哈希恩達恩坎塔達埃爾恩坎托全包式渡假村需要多少錢？

截至 2026 年 3 月 27 日，2 位成人於 2026 年 4 月 25 日入住哈希恩達恩坎塔達埃爾恩坎托全包式渡假村 1 晚的價格低至 HK$3,036，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村是否寵物友善住宿？

否，此住宿恕不接待寵物。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村的泊車位收費多少？

此住宿提供免費自助泊車服務。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村的登記入住時間是？

登記入住開始時間：16:00；登記入住結束時間：00:00。延遲入住服務限時提供。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村的退房時間是？

退房時間為 10:00。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村是否有提供接駁車服務前往機場？

是，來回機場接駁車於 06:00 – 23:00 提供服務 (按要求提供)。接駁交通收費為每輛車 USD120。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村是否提供全包式禮遇？

是，此為全包式住宿。所有餐飲食品費用已包，活動包括網球、排球、健身操班等。

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村位於哪裡？

此海濱住宿位於洛斯卡波斯，鄰近高爾夫球場，距離太陽角高爾夫球場和梅達諾海灘不到 5 公里。帕拉伊索港購物中心和奢華大道亦位於 15 公里內。

評價

哈希恩達恩坎塔達埃爾恩坎托全包式渡假村的評價

8.6

優異

9.2

整潔度

9.0

設施服務

8.8

職員與服務

9.2

住宿狀況
10 分評分，優異；1002 則評價中有 621 則
8 分評分，不錯；1002 則評價中有 190 則
6 分評分，一般；1002 則評價中有 99 則
4 分評分，欠佳；1002 則評價中有 48 則
2 分評分，很差；1002 則評價中有 44 則

評價

2/10 很差

Yuanyuan

家人同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
MONEY STOLEN!! We stayed for 4 nights total and on our last day there, we noticed $500 was stolen from my wallet. No one else had been inside our hotel room except our family and THE CLEANING STAFF. During our second day there, in the morning when I tried to enter my hotel room, there were two cleaning ladies inside my room, and one of them was at the door, HOLDING THE DOOR SHUT while I used my keycard to try to enter. I could hear the other cleaning lady on the other side of the room, and they were speaking to each other in Spanish in a very panicked manner; the one at the door was telling the other lady to hurry up. Once I entered, they quickly rushed out of the room. When I realized my money was stolen in the morning of the day we were checking out, I finally made the connection of what had happened that day when they tried to stop me from entering the room, and how they were the only possible suspects of stealing $500 out of my wallet. We submitted a claim with the hotel while we were checking out, and have never heard since. They promised they would investigate the situation and reach out to us. It's been a whole month and we haven't heard anything. DO NOT recommend your friends and family to stay at this location! We will definitely not be coming back.
於 2024 年 1 月住了 4 晚

10/10 優異

Blaire Leone

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was lovely, and it had excellent soundproofing, which was important to us as a family with a baby and a ten year old. Everything about our stay met or exceeded our expectations, but the real standout was the staff. Every single person went above and beyond to make our stay as pleasant as possible. We would definitely visit again.
於 2026 年 3 月住了 7 晚

10/10 優異

James

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A lovely resort with a great all inclusive plan. The resort is gorgeous with nice pools and facilities, including tennis, pickleball, gym, beach volleyball. The food was excellent.
於 2026 年 3 月住了 6 晚

6/10 一般

Zaira

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The hotel is beautiful, and we were very happy with our room and ocean view. Seeing baby whales from our balcony was an unforgettable highlight. The spa facilities are also excellent and well worth visiting. However, the massages are overpriced. While mine was enjoyable, it did not justify the high cost. Unfortunately, I would not stay here again. The check-in process took around 90 minutes and included being pushed to attend a hotel tour, which turned out to be a sales presentation. We were told it would last 90 minutes, but it took three hours, which was frustrating as we value our time while on holiday. Dining was also an issue. We were not informed in advance that restaurants required bookings, so we could only secure late dinners at 8pm each night, despite restaurants not appearing full. Service during the day was slow, especially for lunch and drinks, and at times we felt overlooked. The food was average. The hotel advertises a private beach, but there is no ocean access, which should be clearer. Overall, while the property is lovely, there are significant issues with service and transparency. For us, it was not worth the time, and we would not return.
Our balcony
Our balcony
Adult pool
於 2026 年 3 月住了 4 晚

10/10 優異

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was a little dated, some of the small fixtures were falling apart, the shower head was wonky… but overall the room was very nice, just a little dated. With small updates, and attention to these small details, this resort would easily be a 5 star resort. The service was 10/10, sometimes took long but we understood it was pretty packed. Overall it was a great trip and we would definitely go back and if we did, we would stay here again.
View from pool
View from one of the restaurants
View from hot tub
於 2026 年 3 月住了 4 晚

10/10 優異

Denitra Ann

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was beautiful except our room could’ve been better maintenanced. We have lights that were out, holes in the walls, plugs that were broken, the shower was not in great condition.
於 2026 年 3 月住了 5 晚

8/10 不錯

Liana

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This resort was beautiful. Gorgeous pools and grounds, very friendly staff, amazing food. We would definitely go again, however I don’t know we'd go again with small children. Our kids 3 years old and 10 months old had a great time, but the lack of buffet option made dinners very difficult for us. We also found not all restaurants had a kids menu or great vegetarian options. The kids pool was really well designed though and all the other pools also had kid feiendly areas. The staff were also so great with our kids and very accomodating. So overall would go again and if your kids sit well at meal times, you’ll have a great time.
於 2026 年 3 月住了 7 晚

10/10 優異

KRISTIE

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent friendly and attentive staff! Beautiful restaurants and property! Definitely recommend!! We enjoyed everything! A+++++
於 2026 年 3 月住了 7 晚

10/10 優異

Marianne

讚好：整潔度、職員與服務、設施服務和住宿狀況
Warmer pools and outside shower rinse off.
於 2026 年 3 月住了 12 晚

10/10 優異

Mary (Oakland)

讚好：整潔度
The resort setting is beautiful and perfectly designed for sunrise and sunset from almost every space. The food was above average with Miztos being my favorite spot The servers and staff were excellent - shout out to Leonardo driver - Iscar at the phase 1 bar, Sam Eleazar and Kevin at Miztos. Thank you to all the housekeeping staff who were on top of cleanliness and room service
於 2026 年 3 月住了 10 晚

10/10 優異

Amber Elizabeth

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was wonderful! Will definitely be back...
於 2026 年 3 月住了 6 晚

10/10 優異

Gene

讚好：整潔度、職員與服務和住宿狀況
Beautiful resort with great staff. Every restaurant had delicious food.
於 2026 年 3 月住了 7 晚

10/10 優異

BENJAMIN (Chisago City)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome views of the Ocean, Staff was outstanding everywhere, rooms were spotless clean and had everything we needed. The grounds were super well maintained and beautiful to view. We seen whales almost every day on the Ocean. This place is awesome!
於 2026 年 3 月住了 9 晚

8/10 不錯

George

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pools clean and staff our great, however no beach access. All inclusive is not exactly all inclusive they have a premium upgrade for sale when you arrive. Beautiful views and landscaping is the best I have seen at a resort. Rooms a bit dated but nice, also no night life but will shuttle you for free to downtown.
於 2026 年 3 月住了 3 晚

10/10 優異

Gabriela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Food in here was delicious! Lots of healthy choices and the all inclusive was amazing for the price! Staff was lovely and welcoming. You can’t swim in the beach due to rocks, you have to get transportation and go somewhere else if that’s what you’re looking for. Our room was big and taken care of. I’d come to Hacienda encantada again!
於 2026 年 3 月住了 3 晚

10/10 優異

teddy mark eugene

讚好：整潔度、職員與服務和住宿狀況
Great place with awesome views and landscapes. Food and staff were excellent
於 2026 年 3 月住了 7 晚

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was an amazing experience. Property management is amazing. The property is soo beautiful and kept up beautifully
於 2026 年 2 月住了 6 晚

4/10 欠佳

Pearl

家人同遊
讚好：整潔度和設施服務
不滿：職員與服務和住宿狀況
I would not recommend staying at El Encanto All Inclusive Resort (also known as Hacienda Encantada Resort & Residences). This was my first trip to Cabo with my sister. The restaurants, waiters, pool service, grounds, and views were absolutely 5-star. Unfortunately, our room and the customer service were 1-star. The room was in poor condition — peeling paint, loose and corroded fixtures, cracked light switches, and ongoing toilet problems. Despite multiple trips to the front desk and promises to send maintenance, the issue was never properly fixed. We went 2½ days without a working toilet and had to use the pool washroom one night. i had to facetime my brother in law in Canada to walk us through fixing the toilet. Housekeeping issues included missing towels, being hung up on when calling, and staff entering despite our “Do Not Disturb” sign. No compensation was offered, and our final bill included unclear daily resort fees.
Main floor room sitting area
Broken toilet in our room
Bathroom sink
Bathroom door
於 2026 年 2 月住了 7 晚

10/10 優異

Katie

讚好：職員與服務和住宿狀況
Staff, food, pools!
於 2026 年 2 月住了 6 晚

8/10 不錯

Danielle

家人同遊
讚好：整潔度、設施服務和住宿狀況
This resort was outstanding. Staff are so kind and helpful. The rooms were spacious and very clean. The 2 bedroom suite was more than enough space for our family of 2 adults and 3 teens. We had a an excellent experience. We were told we were upgraded to Vista when we arrived, which enabled us to use the rooftop pool and restaurant, that was an awesome upgrade. I will say, you still had to wake up early to claim any shade/lounger. People saved theirs with towels and then went to eat for a couple hours. Another thing I did not expect at the rooftop pool were children who were loud, splashing and throwing toys around. This annoyance was added to this family occupying 6 shade/loungers. I understand they paid to be there. But they didn’t pay to impact everyone around them in the way they did. If you are on the Vista side, you will hear construction from 8am to 8:30pm. You didn’t hear this at the roof top pool. The staff on the arrival were very high pressure to do the time share presentation. (Another guest told us it was 4 hours, not the 90 min they say) She was relentless, and cornered my mom on multiple days. We did not attend. The food was excellent, everyone was able to find something they liked at every restaurant. I would recommend it to others. It was a great resort.
於 2026 年 2 月住了 7 晚

10/10 優異

jaime

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Friendly staff. Food was good. Clean rooms, beautiful views
於 2026 年 2 月住了 7 晚

8/10 不錯

Steven Michael

於 2026 年 2 月住了 8 晚

6/10 一般

GUY (Sparks)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Disappointing from prior years. Resort has become a children's day care center. Food only slightly above average and staff's prior exceptional service has also slipped to average. Will be weighing future stays.
於 2026 年 2 月住了 7 晚

10/10 優異

Deborah

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We just stayed at El Encanto for 7 days. It has been the Best All Inclusive I ever experienced. The staff go above and beyond. The food was excellent!! Our favorite, was the Italian restaurant. The views are Exceptional!! The pools are everywhere. The only negative is that they are a timeshare, they can be very aggressive!!! They don’t take no for an answer, we just didn’t show up. I’m on vacation, I really don’t want to be pressured into things. Tips are a Big thing for them, All Inclusive should just mean that.
於 2026 年 2 月住了 6 晚

10/10 優異

Shari

讚好：整潔度、設施服務和住宿狀況
I was very happy with our experience. Very clean, everywhere. All of the staff were friendly. The dinner restaurants were amazing. Claudia and Rafael saved us a favorite table for breakfast. Perfect for whale watching! We had wonderful meals and service. Pool and patio bar ( Oscar was great!)food and service was great. Try the Mexican pizza!! Our concierge service was outstanding. Johana helped answer so many questions for us. We enjoyed the spa twice during our stay. Both Lupita and Rosa performed lovely massages. An amazing place to enjoy whale watching from our suite, from pools and most restaurants too.
於 2026 年 1 月住了 14 晚