Bangkok Mall Ramkhamhaeng Hotels

"5-star? . Never was. What ever you do DO NOT STAY IN A ROOM WITH CARPET. They are so thoroughly stained you think you are in a one star. After one day they moved me to a king room which the had replaced the carpet with a fake wood LAMINATE which was nice of them. Overall, a horrible experience both with the hotel and Expedia customer service (which has AI ) which has canned questions for help, totally useless! "

"I stayed here for 3 nights with my husband and 10 yr old son. We had the king bed and we were all able to sleep comfortably on one bed. The sofa was large enough to have someone sleep there if needed as well. We loved the breakfast buffet sue to their variety of food to suit many palates. The service was spectacular. Our shower didnt drain since day 1 and once we told the staff, a maintenace man was there within 10 minutes or less. It is conveniently located to walkable nail salons and 711s among restaurants and much more. 16 minute walk to the BTS station as well. I would definitely stay here again. "

"This hotel was a wonderful place to stay. The ambience is warm and inviting, and the staff are consistently friendly and helpful. While the shower is on the smaller side, it’s incredibly comfortable, and the water pressure is excellent I ended up taking multiple showers a day during my four-night stay! Housekeeping does a great job, cleaning the room daily and providing fresh towels along with complimentary slippers, which was a nice touch. Overall, I really enjoyed my experience and would definitely choose to stay here again."

"clean big room good service"

"This was perhaps one of the best stays that i've had in bangkok.The rooms are exceptionally clean.All the amenities were absolutely amazing. The staff were top notch"

"I loved the room. If I ever rented a flat in Bangkok, I would like it to be arranged like this room."

"Good location and good service "

"Cheap but great rooms"

"The customer service at this hotel was the worst i've experienced while in thailand.When first checking in the guy issued us our room key and sent us on our way . No direction of where to go for the lifts etc no assistance or even offer of assistance with our luggage. There was a time when we were waiting at the bar area of the lobby basically the same desk as reception and 2 members of staff were talking amongst themselves(they weren't serving anyone)we waited and waited before i had to ask for assistance. All we wanted was ice and hotel info stated that the lobby bar was open until 11pm . It was 10:25pm when we asked,the lady said bar was closed and directed us to buy ice at the nearby store. The pool was supposed to be available between from 7:30am but we went up at 8:15am and was told by a member of staff who was staring into the pool that it would be accessible in 1 hour as he needed to clean it. We went back over an hour later at 9:30am and it was open but when we got in the pool it was not clean. There were flies on the top (thats not too bad ) but also what looked like skin particles or little bits of stuff in the water we could see it everywhere and had to get out . The pool was not clean. The rooftop bar also i never saw anyone serving there any of the times i went up. Our room was immaculate and very clean. Comfy beds and 2 tvs. Lots of space, a safe to keep belongings. The lobby area had a consistent smell of the toilets.Issues with room keys. "