Bangkok J Avenue Thonglor Hotels

"Absolutely great hotel. The staff was very helpful and friendly. Great amenities, clean room, great toilet. I loved my staying here. I shall definitely be back"

"I’m a gold member of Expedia. Reception promised me to send free drink coupon to my room yesterday during my check in. Passed check out time, no drinks coupon sent. Reception team should be more attentive."

"Our stay at the Carlton Hotel Bangkok Sukhumvit was outstanding. From the moment we arrived the hotel impressed us with its beautiful design, professionalism of the staff, and overall level of service. The room was modern, spacious, and extremely comfortable with great views of the city. Everything felt new and very well maintained. The bed was excellent and we slept very well after long days exploring Bangkok. One of the highlights of the hotel is the pool area. It is large, beautiful, and a perfect place to relax in the afternoon heat. The fitness center is also very well equipped. The location is excellent with easy access to the BTS and many great restaurants nearby. It made getting around the city very convenient. The staff throughout the hotel were friendly, professional, and always willing to help. Service was truly five star. Overall this was a fantastic hotel and one of the best stays of our trip. We would absolutely stay here again and highly recommend the Carlton Hotel Bangkok Sukhumvit to anyone visiting Bangkok."

"Our experience unfortunately did not match the positive reports we had read. Prior to arrival, I emailed to ask about early check-in, knowing it might not be possible. After a 12-hour overnight flight, we arrived at 13:00 and were repeatedly told to return in increments of 30–60 minutes, each time after housekeeping was contacted. At no point were we offered alternatives or guidance on how to spend the time, such as using the pool or exploring nearby areas. As first-time visitors to Bangkok, this lack of direction left us sitting in the bar until the official check-in time. We booked a pool-view room expecting balcony/terrace access, as shown in the photos, but the doors were locked with a sign stating “Do not open.” This made the upgrade pointless. Because we were never informed about the pool facilities or how to access them, we missed out on that experience entirely. Overall, the main issue was not the inability to check in early, but the poor communication and lack of hospitality. Clear information and proactive service would have made a significant difference."

"Calls itself Skyview but Skyview bar is closed and the pool bar closed most nights for private parties. The pool area is small with only 12 beds so when you come back and want to relax you can’t; people hanging around the bar area waiting for a bed to become free and jumping up the moment you leave the subbed to nab it. Wifi doesn’t work well around the pool either. Room was tired with carpet threadbare in places. At breakfast they take your egg / omelette order, but if you choose fried eggs they are not fresh cooked but have been hanging around under a warm lamp and arrive lukewarm and congealed. There are better hotels in Sukhumvit at this price, choose one "

"Hotel and staff were great. Definitely would stay there again. Great location to explore the city "

"Probably the best location a family holiday, easy access to terminal 21, bts and mrt. Staff are incredible "

"Very friendly staff especially Rainbow and Tong. Very clean property, close to everything "

"The hotel room was very clean. Staff were very nice and kind. Amenities were in good condition. "