Search Cottages in Marcellus

"All good! Impromptu stop due to poor driving conditions. Employees are great. Hotel was clean and comfortable. All good"

"Great customer service "

"Nice property & rooms"

"Property is definitely run down in some areas. Elevator was broken for the duration of our stay. Breakfast buffet had some decent options but the juice machine was also broken. Room was clean, but the bed was not the most comfortable and the walls are quite thin. We had to ask for toilet paper, as it wasn't restocked before our arrival. Highlight was the pool and hot tub, though the jets were malfunctioning so they weren't worth using. Wasn't a leisure trip for us, just a weekend stayover while we finished a favor for some family - can't complain too much with that context. Definitely wouldn't recommend it as vacation lodgings, but if you're just passing through it'll get you by."

"The room was very clean. The breakfast could have been better but overall wonderful "

"Always a great place to stay."

"Room was clean but had only 2 towels even though 3 people were booked to stay. The pool was murky and there were no pool towels. Check in was odd, we arrived after check in time but the employee didn’t know which rooms were available. Asked for towels to shower after the pool bc we had to use regular towels to dry off. We were given pool towels. We tried to explain that we used the towels in the room to dry and needed regular towels but were told to return after we used the pool towels. Nothing was terrible but the interactions were weird. "

"Very helpful staff. "

"Everything was amazing "