「hotel provided the best services since we reached the hotel, we can enjoy the afternoon tea beside the pool, enjoy the music and the amazing view, also they have the surpise to my wife during the breakfast due to my wifes birthday, we never mentioned to the hotel, it means the hotel will take care all the guests. for sure, we will come back ....」
「Room was nothing fancy but was clean and comfortable. Does the job, the water pressure in the shower was a bit low. Food in the cafe was delicious and reasonably priced. All the staff were super friendly and helpful」
「The hotel is really nice of the environment and the service. The therapist of SPA were very good, we did enjoy the massage very much. However although we made a reservation for the restaurant, it seemed the staffs didn’t realize we visited it and send a mail to us on the next day for missing our arrival. The shower in the room was really weak, it didn’t come out any water during the mid night which was bit terrible.」
「Staff are very nice! The room looks neat at the first sight but just there were so many ants in the room!! I’m a bit surprised they don’t have kettle in the room but they have hot and cold water dispenser outside. 」
「Great experience, Great view, worthy of every penny you spent. Specially highlight the dinner buffet. All kinds of cuisines for you to choose from. Though price is bit higher(about usd 50) but again worthy of every penny you spent. The best buffet dinner I’ve ever had.」
"The reception service is very good. But our room is just one wall against the road outside. You can heard the loud noise of motorcycle every night until 1 am. Due to the open room designed the bathroom is open with just one glass door.I feel I am sleeping on the road openly.
I have huge concerns over the water condition in this hotel. I start to vomit after one night after having the happy hour in hotel and fine dine bali night formal dinner. Luckily they have a clinic in hotel and the pretty lady doctor cannot speak English at all! 😭😭luckily the manager come to translate immediately. Thanks to all the help provided afterward. Bali belly makes me really sick in the coming days.
The room cleaning team is really annoying. They keep on disturbing you morning and afternoon. I have no idea why they call me twice per day. I hanged the do not disturb sign outside. I am either sleeping or in the swimming pool. And I don’t want to answer the call!!
The most ridiculous one is the floating breakfast servants!!! I circled deliver on 9 am. And they call me at 8am!!!?? Just to ask me when you want to have your breakfast! I cannot even sleep late!!! Told them after 9 am again!b You know what ?? they deliver at 8:30 am ! Then why you call me?? Do you have a watch?!
The security of this hotel is also a big concern. The main door has no inside locker. Everyone can use a card to open it. And no keys for the house. So you sleep with your bed room door open. 😅😅"
"The hotel is really nice of the environment and the service. The therapist of SPA were very good, we did enjoy the massage very much. However although we made a reservation for the restaurant, it seemed the staffs didn’t realize we visited it and send a mail to us on the next day for missing our arrival. The shower in the room was really weak, it didn’t come out any water during the mid night which was bit terrible."
