This was a great place to stay and explore New York! Extremely central mid-town location, next to a subway and walking distance from mid-town attractions. The rooms were huge for New York and well-appointed. The staff were a highlight, lovely and friendly, regardless of who was on shift. The character of the hotel was a decisive factor in choosing it over other chain brands and did not disappoint both in the lobby, and the rooms. The beds were comfy and the rooms were very clean.
Constructive feedback: would love to see the bar downstairs open and tea and coffee facilities in the rooms, not having this is unusual for a hotel. The slow lift issues were being mentioned in reviews when we booked months ago and seem to be still ongoing, if you have a room on a lower floor and are able to use the stairs, this isn't an issue and wasn't for us. Would definitely stay here again!