河内玉山寺附近酒店

“It’s the worst experience I’ve ever had in my almost 40 years of travelling. The water bottles no matter big or small need to pay(not what they told us when we checked in) and I feel cheated and humiliated when they told us we’d destroyed the opening ( not really opened) a bottle of wine which no label on it. I didn’t even see where it was and my husband told me it was on the top of the shelf. I strongly suggest hotels.com evaluate the hotel because I don’t want other guests be cheated……

“早餐種類繁多，新鮮，美味。職員有善。 晚膳的越南菜式非常好味，由於週未等待食物時間較長，非常貼心送上餐前沙律。 SPA 治療師亦非常專業，手法好，做了個熱石 massage, 肌肉得到舒緩。 ”

“Excellent service! The staff never keep you waiting! It is a small hotel and each customer is well taken care of. Highly recommend!”

“Room is nice and clean. Staffs are great and very helpful.”

“Stayed for four nights. Staff was incredible. Friendly and accommodating. The front desk associate, Ling was especially nice. Very good breakfast served until 10am, with buffet style options as well as a menu. Room was very clean, comfortable and modern. They give you complimentary fruit platter in your room on arrival. They also give you a snack upon checkout. Ling was even nice enough to walk me out and help me get a grab ride.”

“酒店位置非常方便,附近有很多非常好的食店。 客房房間大,牀舒適,正體都很整潔,我們預訂古城景,後來升級有露台,非常舒適,十分感謝酒店的安排。 早餐都很豐富美味,中西越的食物也有,任君選擇。 至於員工,他們都非常有禮,熱情招侍,令你感到很愉快,尤其是下午上班的那位驕小女接待員,非常有禮,很負責任,各樣事情都辦得盡善盡美,真是一位好員工。 ”

“1) the pick up service is a bit expensive 2) staffs are nice and willing to offer help 3) the room with nice view and clean 4) the staff was eager to sell the travel plan and provide the taxi service to airport, however it doesn’t suit for us ”

“Great hotel. The roof top bar is a cool place to hang out at night. Friendly staff. ”

“這五星給員工服務品質 櫃檯和門口服務人員實在非常親切 打掃人員也非常用心 餐廳服務人員也超讚 硬體設備普通 但是人員服務加分太多了 我會為了人員服務態度再去住一次”

“地點 服務 房間都很棒”

“Hotel in good location near Hoan Kiem lake, with plenty of cafe and restaurants nearby. Good breakfast, made to order, better reserve at least 30 min to enjoy due to order taking and cooking time. Beware the main door is locked after midnight ”

“Staff are very generous and helpful”