尼亞加拉區酒店，尼亞加拉區平住宿優惠推介

「Poor staff customer service. I had booked two same style room, requested connecting room and put down a note on Expedia when I made this booking. By the time I arrived to the hotel and check in at the hotel’s front desk, I was told there was no connecting room available today.」

「酒店管理系统混乱，乱扣费用，把不存在的费用强加在客人身上。」

「Fallsview not so good Except that everything is good」

「体验非常棒 」

「第一次住在瀑布區的這邊。感覺不算太方便，除非你去賭場。比較推薦靠近鬼屋那邊區域。走路的話比較方便。」

「成個酒店得一個微波爐可供顧客使用，另外製冰機亦係得一部，房間清潔欠佳。另外嗰房好嘈，樓上及周圍到晚上，有好多小朋友跳蹦蹦，致房間內很嘈。難以入睡打電話到前台叫人幫忙，效果都唔係好理想。」

「首先前台服務員給我們極高樓層瀑佈景觀房間，再者每晚晚上10 時在房間也能看到煙花，真是很棒。雖然酒店房間很寬敞，但看起來已有相當歷史。房間沒有樽裝水供應，也沒有熱水壺煲水。不過可以向前台或housekeeping 取一個。我個人認為酒店早餐只是一般，選擇唔多。第二天約早9時去吃早餐，有些食物都唔refill。除非自駕或買WeGo bus card，否則去酒店交通唔方便。」

「A great place for families! Full of fun and laughter. We were already planning our next visit before we even left the water park! And the room was tidy and clean.」

「Room was cleaned. Location is very good. 」

「Good 」

「Too many hiding fees, no fee list transparency and they don’t clearly show it to people before you book it. Parking fee, ( more expensive than public parking) deposit fee for nothing, and even clean fee after you check out. Very stupid rule and terrible service. Stupid check in and out time so DO NOT come here. 」

「The room is not big and can be crowded for three people. The fall view is for the smaller American fall, not the Horseshoe fall. 」

「I was very disappointed with our stay. The room did not have a refrigerator, which was already inconvenient, but the biggest issue was a water leak near the window that left the carpet wet. I reported the problem to the hotel and specifically explained that I had a crawling baby, so having a wet carpet was a serious concern for us. Staff came to remove the water and clean the carpet, but they were aware that there was an ongoing leak and did not offer to move us to another room. We were told...