"Stayed at this hotel numerous times in the past due to the location and the value for money. Turned up yesterday and you now have to pay £10 per bag if you want to use luggage drop off. I paid extra for an upgraded room which was smaller than a cupboard, dated, and the air conditioning unit was so loud we couldn’t have it on overnight (on the hottest weekend of the year so far). Also no tea and coffee in the room any more….what the hell is that all about? Will never stay here again"
"Nice Hotel..stayed number of times...the last time was very poor. Room 704 adjacent to lifts very very noisy. No sleep at all..Lifts kept me awake all night..and all morning..absolute nightmare. Staff and guests coming and going all night and morning."
"Ants in the room. The room had a broken door, it was impossible to lock. We had to leave our things unattended in an unlocked room. The staff was not helpful.
Coffee machine did not work."
"Room was clean enough, although under the bed a bit dusty, hotel staff were friendly, the room itself was excellent with a superb shower with room for two and a comfy bed. Very quiet on an evening and brilliant location."