Northern Europe Historic Hotel

"Location is the best, rooms are very tight. Breakfast is good however they were rushing us 15 minutes before close and turning off coffee machines and dishes. The staff was kind and helpful. If you want a convenient location this is a great place to stay! "

"I love being by Kensington Palace and the hotel is nice with good restaurants "

"The hotel is in a great location, our room was two twin beds and they were very comfortable with nice sheets and pillows. The hotel rooms were definitely older style , a bit old fashioned and tired looking but it was clean with a great river view. The bathroom was basic and could do with an update but again was clean . We had an issue after having a bath that the water came up through the floor drain and flooded the bathroom floor. It was difficult to get anyone to answer the phone but I found a cleaning lady on the corridor and she was very helpful and called maintenance for us . Everything was cleaned up and towels replaced. The hotel bar was lovely , pretty flowers on the windows made for great photos and the cocktails were delicious. The local docks behind the hotel were also lovely to wander around with great v eating places. All in all I would recommend the hotel and would stay again but it would be nice to see some updated rooms. "

"Great hotel very close to the airport One issue was when we landed at 11:30 PM. We had to wait in the wind and cold (40 degrees f) for about 20 minutes. I wish the bus had been parked at the airport rather than the hotel so we could have been more comfortable "

"Very stylish, modern hotel in a great location. Room was comfortable and staff friendly Breakfast was very good with lots of really tasty options to choose from."

"Great Location. Almost equal distance to Westminster and Waterloo underground stations. Walking distance to nearly all Westminster area sites (Big Ben, Parliament, London Eye, Westminster Bridge, The Mall and Palace). Extremely friendly and helpful staff. "

"Reception was helpful on arrival. I was asked what room I wanted and given a room that was quiet. As important it was cosy, clean and tidy, even had chocolates. The bed was comfy but not too soft and I had a good nights sleep. The Haxwell restaurant was good for fine dining, but for those with a bigger appetite might find it lacking portion wise, but there are plenty of restaurants too choose from on the doorstep. The hotel is well located for central locations and theatres either walking or a short taxi ride away. Compared to some, I found the room good value, just right for rest and relaxation. "

"Clean room. "

"Great place for a reasonable price. Staff was wonderful!"