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"Room is small usually in Kyoto rooms are bigger "

"Very convenient location. "

"good"

"整體都不錯，但是第二天以後不打掃才有給礦泉水！"

"客房地毯清潔度可以更好，不知道是灰塵還是什麼原因，脫下鞋襪，穿拖鞋在房內走動後，雙腳腳踝處發癢。"

"The staff is very polite and professional. I was not feeling unwell in the hot spring and one of the staff noticed and took care of me by offering cold towel and offer drink, then called my family to come and pick me up. I can say that their wonderful service made me feel at home, feeling safe and relaxed. I appreciate their professionalism and will come back again for their wonderful service. "

"The hotel's location is very convienent. Facilities are efficient especially the lounge service on 3/F. Staff tried to offer best service but a few staff at the reception were inexperience and no enthusiasm to solve the guests needs. Overall it is a good hotel which I would highly recommend to friends"

"It's a pity that a good location and good facilities were ruined by poor management, bad staff attitude and poor service, which made the whole hotel lose the quality that a five-star hotel should have. I stayed for several days and then changed hotels mainly because it was noisy and the staff were not professional! There are too many tourists in Kyoto, and five-star hotels have the mentality of doing business with tourists once and for all, which has ruined the reputation of service that the Japanese are most proud of!"

"客房與浴室乾淨，房間大小良好，能夠讓兩個大行李箱展開，距離附近車站非常近一個路口"