The Sakala Resort Bali

5.0 star property
Luxury resort with 3 restaurants and 2 outdoor pools

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Photo gallery for The Sakala Resort Bali

2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Beach bar
2 bedrooms, premium bedding, down duvets, pillow-top beds
2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
The Sakala Resort Bali offers a luxury family-friendly retreat near Samuh and Nusa Dua beaches. Enjoy international cuisine at three restaurants, hot stone massages at the Wellness SPA, yoga, beach volleyball, free in-room WiFi, designer stores, and a firepit for starlit evenings.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Room service

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Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Suite With Pool Access

  • Sleeps 2

Deluxe Suite With Pool View

  • Sleeps 2

Lower Ground Room With No View

  • Sleeps 2

Deluxe Suite

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 676 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Pool Access Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Two Bedroom Pool Villa

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 3089 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Pool View Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

Lower Ground Room - No View

Highlights

Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Down duvet
Blackout curtains
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed

Family Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Two Bedroom Pool Villas

  • Sleeps 4

Family Suite, 2 Bedrooms, Balcony, Pool View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Large Twin Bed and 1 Large Twin Sofa Bed

Two Bedroom Family Suite

  • Sleeps 4

Two-Bedroom Suite With Pool View

  • Sleeps 4

Deluxe Suite

  • Sleeps 2

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About the area

Map
Jalan Pratama 95, Tanjung Benoa, Nusa Dua, Bali, 80363

What's nearby

  • Tanjung Benoa Beach - 5 min walk - 0.4 km
  • Nusa Dua Beach - 7 min drive - 6.0 km
  • Jimbaran Beach - 14 min drive - 13.1 km
  • Kuta Beach - 18 min drive - 18.6 km
  • Waterbom Bali - 18 min drive - 18.6 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive

Restaurants

  • ‪Pinisi House + Depinisi Kopi - ‬12 min walk
  • ‪The Whacko Beach Club - ‬2 min walk
  • ‪Batan Bekul - ‬10 min walk
  • ‪hoshi ramen - ‬6 min walk
  • ‪Uluwatu Restaurant Novotel Bali Benoa - ‬7 min walk

About this property

The Sakala Resort Bali

Luxury family-friendly resort near Samuh Beach
Located close to Nusa Dua Beach and Bali National Golf Club, The Sakala Resort Bali provides 2 swim-up bars, 2 beach bars and a terrace. This resort is a great place to bask in the sun with a beachfront location, beachfront dining and free beach cabanas. Indulge in a hot stone massage, reflexology and a manicure/pedicure at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes are offered at the health club; other things to do include beach yoga. Free in-room WiFi is available to all guests, along with designer shops on-site and a firepit.
Other perks include:
  • 2 outdoor pools and a children's pool, along with 2 swim-up bars, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • A free beach club on-site, charcoal grills and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 261 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Eco-friendly toiletries, separate baths/showers and hairdryers
  • 42-inch LED TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 kilometres
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 300,000 for adults and IDR 150,000 for children
  • 2 beach bars
  • 2 swim-up bars
  • 3 restaurants
  • 4 bars/lounges
  • Couples/private dining

Restaurants on site

  • Pizza & Beach Bar
  • Pool Bar
  • Sakala Beach Club
  • The Restaurant
  • The Terrace

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free beach club
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Pool gate
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (6,458 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property collects a IDR 500,000 deposit per night, per room. The listed general deposit is the maximum amount collected per stay.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately IDR 300000 for adults and from IDR 150000 for children
  • Airport shuttle fee: IDR 465000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 465000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Children under 5 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mantra Sakala Resort Beach Club Bali Nusa Dua
Mantra Sakala Resort Beach Club Bali
Mantra Sakala Beach Club Bali Nusa Dua
Mantra Sakala Beach Club Bali
Sakala Resort Bali All Suites Nusa Dua
Sakala Resort Bali All Suites
Sakala Bali All Suites Nusa Dua
Sakala Bali All Suites
The Sakala Resort Bali Resort
The Sakala Resort Bali Nusa Dua
The Sakala Resort Bali All Suites
The Sakala Resort Bali CHSE Certified
The Sakala Resort Bali Resort Nusa Dua

Frequently asked questions

Does The Sakala Resort Bali have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM to 7:00 PM.

Is The Sakala Resort Bali pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sakala Resort Bali?

Self-parking is free at this property.

What time is check-in at The Sakala Resort Bali?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Sakala Resort Bali?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Sakala Resort Bali provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 465000 per vehicle applies.

Where is The Sakala Resort Bali located?

This Tanjung Benoa resort is on the beach, 2.5 mi (4.1 km) from Samuh Beach, and within 6 mi (10 km) of Nusa Dua Beach and Bali National Golf Club. Jimbaran Beach and Seminyak Beach are also within 16 mi (25 km).

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Reviews

The Sakala Resort Bali Reviews

8.4

Very good

8.6

Cleanliness

7.0

Location

8.8

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 267 out of 559 reviews
Rating 8 - Good. 171 out of 559 reviews
Rating 6 - Okay. 67 out of 559 reviews
Rating 4 - Poor. 29 out of 559 reviews
Rating 2 - Terrible. 25 out of 559 reviews

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Sakala - rooms were very clean, choice and food at restaurants was great, including the very extensive breakfast buffet! The basement rooms do have dehumidifiers in and can smell a bit damp, which was fine for a few days stay but may be worth upgrading for longer. Staff were all super attentive and friendly - would recommend to others!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ghamdan

Liked: Cleanliness, amenities, property conditions & facilities
Great and clean place
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
We had the best holiday at Sakala the resort was amazing as were the staff. Nothing was to hard a request for experience manager Demmy. I also had two lovely spa treatments which were lush
Stayed 7 nights in May 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff was amazing and the breakfast had a great selection of both western style and Indonesian dishes.
Stayed 8 nights in Jul 2024

6/10 Okay

Majed

Disliked: Staff & service
The hotel and the room itself were okay. The problem was the beach. The beach is really not suitable for swimming – it is very dirty. It’s a public beach, and on both sides there are water sports facilities. There are stray dogs everywhere, and you don’t feel safe at all. On top of that, the swimming pool was also very dirty and not properly cleaned. Furthermore, the restaurant and the staff at the poolside restaurant seemed completely overwhelmed. It took them a very long time to come, and the portions were so small that you would have to order two dishes right away.
Stayed 7 nights in Aug 2025

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so friendly and accommodating. They were so good with our kids and engaging. Demmy and Tiua at breakfast so lovely. Loved the egg station chef Kuma who remembered my order of my omelette every morning. The two bedroom suite was cleaned beautifully and so big and comfortable to stay in. Definitely recommend this resort.
Stayed 10 nights in Dec 2024

10/10 Excellent

James Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean ,quiet and very comfortable. Staff very helpful.
Stayed 7 nights in Nov 2023

10/10 Excellent

Wolfe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Kids loved the infinity pool and it wasn't too busy. Breakfast was lovely and lunch and dinner menus were nice aswell. Staff were lovely and kids enjoyed the mocktail making. I would recommend and hopefully be back.
Stayed 8 nights in Jun 2024

10/10 Excellent

timmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect start of our holiday

Amazing place that had it all and some more. Never stayed at a luxury resort like that in Bali before, it was definitely worth the money. The food was great, staff very friendly and accommodating. Service is 5 out of 5 stars. We didn’t wanted to leave the hotel, it had everything we needed. +++++
Stayed 3 nights in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People in tourism in Indonesia are wonderful so we’re in Sakala resort . Breakfast was great. Room was clean and modern decorated although a bit worn out . Pools were great . But hotel is not exactly beachfront as advertised
Stayed 3 nights in Mar 2024

8/10 Good

Clifford

Liked: Staff & service
Clean and comfortable but the extra charges in the restaurant for a beet was unreasonable
Stayed 3 nights in Mar 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff always willing to help and make you feel special around the resort. There are fair few options for the kids to enjoy allowing one to relax by the pool. The property and breakfast buffet was really good. I'd recommend for families as a getaway its away from the usual Bali lifestyle areas. Convenient shuttles to their private beach and also Shopping centres through the day. The benoa beach is just across and recommend for water sport activities. You can also order food delivery to your rooms.
Stayed 8 nights in Oct 2023

4/10 Poor

Laura

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We wouldn't stay here again.

10/10 Excellent

OSAMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Party on the Pool

Me and my girlfriend had a great time in the apartment , the beach and the pool. We enjoyed bringing our own appetizer and wine to the pool, and music as well. We spent lovely days in Sakala. The appointment was very well equipped and we were cocking freely Will visit the place again on next visit to Bali
Stayed 9 nights in Oct 2022

8/10 Good

Johanan

Liked: Staff & service, amenities
It was a lovely place to stay, loved the pool. Showers had grime in corners and needs proper cleaning. Kettle was leaking out and the replacement was the same. No proper bar fridge/fridge, thus was not able to store medication that needed to be kept in a fridge. Staff were friendly and helpful. Breakfast was great with plenty of choices and resonable price.
Stayed 7 nights in Jul 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort

Sakala

The hotel was nice and the staff very helpful and friendly, the hotel was very quiet as with Bali at the moment, I have my reservations regarding the amount of sunbeds around the pool if the hotel was full as there were not many. The breakfast was average as sometimes there was not certain items available, however this may be due to the few guests that were staying.
Stayed 7 nights in Aug 2022

8/10 Good

Gurjot

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are very friendly and do their best to provide a good service. Unfortunately the hotel is old and needs a renovation. As an example the mosaic tiles in the pool are missing and breaking away. The spa jets in the pool cabana's dont work. The fridge in the room didnt close properly. If the hotel was renovated it would be excellent. Great sized rooms, good staff, the strong aircon in the room was a great.
Stayed 7 nights in Oct 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very luxurious

We had a fantastic 7-day stay at Sakala resort in a 2-bedroom villa with a private pool. The villa was very luxurious - the illy coffee pod machine was a great extra touch. But beyond the villa, it was the exceptional staff that made our holiday memorable. Special thanks to Mr Denny. I'm not sure what his job description is, but he is everywhere and does everything to help make stay special. Then there is Ko May, a chef in the breakfast buffet who greeted us daily by name with a smile and cooked our eggs to order. Bali is up and running, but not yet as busy as we have experienced pre-covid. In my view, a great time to visit.
Stayed 7 nights in Dec 2022

10/10 Excellent

Kaes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort style especially for family. All the staff are incredibly kind and helpful. They all go above and beyond and spared no effort to help. The breakfast was plentiful and very rich in flavoured and options, kids loved the giant chocolate fondue and the endless array of fruits and the like. The swimming pool is massive, there are a few waterfalls and it is has a lot of shade so on a hot sunny day, it is ideal. The area around the resort is full of minimarts and restaurants. The property is beautifully designed, can benefit from some repairs here and there like any busy resort. It’s not truly a beach front resort as the private beach is accessible across the road. It has its own beach near by and there is a shuttle bus to and from. Special thanks to Demmy and the entire kitchen staff for the kind welcoming atmosphere they created every morning despite dealing with the endless queue of morning guests. And special thanks for the folks who kept the rooms nice and tidy! All in all, thank you for a spectacular stay!
Stayed 7 nights in Dec 2023

2/10 Terrible

Reem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consider somewhere else

The room was full of insects and not clean. My son after sitting on the sofa started itching and once they took the cover out and replaced it with regular sheets he was able to sit.It’s a shame because it could be better. The beautiful details around the facility suggest it may had better days.I left after one night and lost my non- refundable payment. If you are booking this hotel don’t pay up in advance. There are many beautiful hotels in Bali with true Bali hospitality ,this is not one of them. The breakfast was ok, the overall stay for one night was not comfortable. I have requested that they pay attention to my complaints ( waited in the first night 3 hrs with back and forth msgs but saw the manager the following morning around 10 or 11)I also requested that they make sure it does not happen to someone else. I have suggested that they refund my payment because it will just assure me they are willing to make changes. The manager refused as it is policy. To me it only means they can’t do real changes.
Dirty counter
Ant on my shirt just minutes of the t shirt laying there
Dirty cupboard
Dirty bathroom
Stayed 4 nights in Jul 2024

6/10 Okay

Debra Kim

Liked: Staff & service
Amazing breakfast. Not many options at the beach club for food, lots of things unavailable. Rooms are a little old. Overall average
Stayed 2 nights in Oct 2025

8/10 Good

Aike

Liked: Cleanliness, staff & service, property conditions & facilities
Insgesamt eine schöne Unterkunft jedoch an manchen Stellen etwas in du Jahre gekommen. Frühstück top. Restaurant okay Personal war super freundlich wollte allerdings immer Veranstaltungen verkaufen. Die Bar war super Getränke sehr lecker. Und im Pool natürlich ein Highlight. Für unseren Start in den Urlaub war es super.
Stayed 4 nights in Oct 2025

10/10 Excellent

Khamit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really perfect. Big room with pool access..staff without exception are amazing and helpful..room service was good , and the food in the all restaurants & the pool bar are mouthwatering and very tasty. It was really a good choice to choose this hotel . Thanks to everyone who makes me feel so special.
Stayed 7 nights in Sep 2025

10/10 Excellent

raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is huge and beautiful. The staff is great and restaurant options were very good. The only thing I was disappointed with was the beach was dirty and there were boats everywhere. Really making it an eye sore.
Stayed 3 nights in Sep 2025

10/10 Excellent

AJAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT , CLEAN AND WONDERFULL STAFF AND WAS SURPRISED WITH INDIA FOOD COUNTER AT BREAKFAST AND THE CHEFF WAS FANTASTIC COOK
Stayed 6 nights in Sep 2025