波多阿凡奇绿洲海滩附近酒店

“Batallé mucho en prender el Minisplit por falta de pilas al control de ahí en más estuvo bien”

“Shuttle service hard to schedule. No answer . No early check in . Tours offered in hotel are expensive and are crap. Got better deal outside hotel.”

“Our first impression of the resort was positive, but once we settled in and spent more time on the property, we quickly realized the overall experience was underwhelming. The cleanliness of the rooms could definitely be improved. The floors felt dirty, and there was noticeable dust underneath the bed. The property overall needs bettermaintenance and updates, as there were several areas of visible damage, including holes and other issues throughout the resort. We also experienced indoor flooding……

“Súper buen servicio 🙌”

“Todo excelente sigan asi tremendo servicio”

“The staff was excellent and the whole experience was great. Plan on booking there again next year.”

“The staff was very friendly and helpful. It matches with the description. But a lot of things didn’t work when I arrive, the wifi didn’t work, no TV signal, the stove top didn’t work, the microwave didn’t work. The staff did respond quickly to come fix things. The good side is the AC, shower, laundry washer and dryer all works great. There was only two rolls of toilet paper for me, for the whole 15 days, and there is no cleaning for the whole duration of the booking, which matches with the……

“Pools are great! Staff is fun and helpful.”

“Все прошло отлично!!!”

“The room was cozy and clean with ac. The staff was helpful about planning out our day and went above and beyond. Breakfast was also a very nice touch and enjoyed by the family. Would stay here again. Thanks to the team at Casa Gem.”

“Wow!!! If you are looking to relax in nature this is the place. The hosts and staff were amazing making sure our every need was met including getting a Drs appointment for my son. They would also prepare us meals on request. At night you can enjoy the fire by the cenote with the glowing lights inside the caves. During the day the birds are very entertaining we even spotted a toucan. Honestly we can’t say enough about this heaven on earth. We will definitely be returning next year. ”