Grand Palladium Kantenah Resort & Spa All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

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Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
Outdoor dining
Lake
View from property
Restaurant
The Grand Palladium Kantenah Resort & Spa offers an upscale all-inclusive experience near Puerto Aventuras Marina. Guests enjoy a private beach with sun loungers, rejuvenating treatments at Zentropia spa, and 14 diverse restaurants serving Mexican and international cuisine.

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Gym

Room options

Available filters for rooms
Showing 34 of 34 rooms

Deluxe Garden View

8.4 out of 10
Very good
(54 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Jetted bath
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Selection Junior Suite Rooftop with Private Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Blackout curtains
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Sigle use Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed
Separate bedroom
Blackout curtains
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite Garden View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed - double
Separate bedroom
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Blackout curtains
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Junior Suite Garden View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed - double
Separate bedroom
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3

Room Deluxe with View

  • 398 sq ft
  • Sleeps 1

Room Deluxe with View

  • 398 sq ft
  • Sleeps 2

Room Deluxe With View

  • 398 sq ft
  • Sleeps 4

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 3

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 2

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 3

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 4

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 2

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 4

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 1

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 1

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 3

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 4

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 1

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 4

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 3

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 1

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3

Suite Premium with Pool View

  • 1108 sq ft
  • Sleeps 4

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3
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About the area

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 6 min drive - 7.5 km
  • Akumal Beach - 6 min drive - 7.5 km
  • Yal-ku Lagoon - 9 min drive - 5.7 km
  • Half Moon Bay - 9 min drive - 9.2 km
  • Xel-Há Park - 16 min drive - 19.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪Lobby Bar White Sand - ‬9 min walk
  • ‪Helios Restaurant - ‬3 min drive
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Ikebana Japanese Restaurant - ‬8 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Luxury all-inclusive property renovated in 2023 and located near Puerto Aventuras Marina
Located close to Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive provides a free breakfast buffet, a bowling alley and 2 swim-up bars. With a private beach, a beach bar and beach massages, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, aromatherapy or a Thai massage at Zentropia, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. The gym offers yoga classes and Pilates classes; other things to do include basketball, racquetball/squash and boat tours. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 5 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Tennis courts, express check-in and babysitting (surcharge)
  • Evening entertainment, beach umbrellas and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 252 rooms boast comforts, such as 24-hour room service and furnished balconies, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with Jetted bath and rainfall showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Kantenah Resort All Inclusive
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah
Grand Palladium Kantenah Resort Spa All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Grand Palladium Kantenah Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Kantenah Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Grand Palladium Kantenah Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

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Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alex samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent resort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family vacation
Stayed 6 nights in Aug 2025

8/10 Good

JAVIER DI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 7 nights in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family’s with small children
Stayed 3 nights in Aug 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this resort. My kids enjoyed everything, especially the swim-up pool.
Stayed 5 nights in Aug 2025

10/10 Excellent

Catherine Dollente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place . Very beautiful . We really enjoyed our stay .
Stayed 5 nights in Aug 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property layout,
Stayed 3 nights in Aug 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort!
Stayed 7 nights in Jul 2025

10/10 Excellent

christopher david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff
Stayed 7 nights in Jul 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort!! Food is amazing, scenery is amazing. Felt safe the whole time. Staff was attentive and took care of everything.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gabrielle

Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed our stay at this nice resort. The staff were very kind and wonderful throughout our entire stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Arnaldo Coello

Liked: Staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

CAROLH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, good Pool. The beach was dirty at this time.
Stayed 6 nights in Aug 2025

10/10 Excellent

Brisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort. Family friendly and great food.
Stayed 7 nights in Jul 2025

10/10 Excellent

Thawngza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this property. Staff were amazing, room service was excellent. They have great food choices.. would love to go back for sure
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria Danittza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing experience with the service of this hotel, everyone is so welcoming, caring, helpful and willing to make your stay very special. Property ia amazing, big but cars are available at any time. We are truly very impressed with this hotel that we are planning to come back next year.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shapiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance throughout the resort is amazing! The staff, Maykent, Belen, the drivers and servers made my stay extremely welcoming. Getting the VIP treatment via Expedia was incredible. I am already considering booking the same exact trip.
Stayed 5 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole resort was amazing! Staff was so friendly! Atmosphere is great!
Stayed 7 nights in Jul 2025

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The salt water pool was real good.The food selection was abundant. The kindness of the people was great.
Stayed 5 nights in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
We really
Stayed 7 nights in Aug 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the ultimate place for a family vacation. Each member of your family will find something enjoyable to do at all times.
Stayed 10 nights in Jul 2025

10/10 Excellent

Ledia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 8 nights in Aug 2025

10/10 Excellent

Almisa

Liked: Cleanliness, staff & service, property conditions & facilities
The place is amazing! I have nothing negative to say about it
Stayed 8 nights in Aug 2025

10/10 Excellent

Madelaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Palladium was excellent and fun for our Family, especially for our kids
Stayed 5 nights in Jul 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
The family selection area was amazing for my family, specifically for my 2 yr old.
Stayed 6 nights in Jul 2025