预订普罗维登亚莱斯酒店宾馆住宿限时优惠

“Hotel was beautiful, clean, and the white sand beach was absolutely gorgeous. Staff very attentive and friendly. The daily breakfast was AMAZING. However, it took them a long time to forward extra blankets, and replace TV remote. This was due to short staff. Overall, I will definitely return to this property, EXCELLENT OVER ALL.”

“Very clean”

“Leadership was great when engaged. I do feel for it being a Ritz property the overall consistency of the client experience can be better prioritized. Check in too way to long and communication was non existent, F&B compared to other resorts in Grace bay was in my opinion below the Ritz standard. Once again leadership very engaged and curious, however how this is trickled down to staff i think there is a-lot of room for improvement. I would rate 8/10 on all facets. Expected a 10!”

“The property is beautiful! It gives a true sense of being in the Caribbean. The grounds were full of beautiful well maintained trees and flowers. The restaurant is delicious! Get the full formed red snapper. The room was very spacious. Loved the fact there was a washer and dryer which allowed me to wash my clothes before i left. The property sits in the beach and is in walking distance from major beach entrance and restaurants.”

“excellent resort just need more of a selection for lunch and dinner menu”

“Great location, the rooms were spacious and amazing! The staff was amazing and helpful!”

“What a beautiful property! Loved everything about it! The amenities were gorgeous and the staff was helpful and friendly. “Mr Happy” at the pool was always glad to see us and ready to get us anything we needed. The beach front property was heaven! The breakfast that was part of our package was plentiful and delicious. We will definitely be back”

“The public areas of the property are aesthetically appealing, featuring a well-maintained swimming pool. Excellent access to the beach with lounge chairs is available. The front desk staff and restaurant personnel are both friendly and accommodating. However, the condition of the rooms is disappointing. The room I occupied lacked soundproofing; noises such as children shouting, footsteps from the upstairs guests, and conversations in the hallway were clearly audible and echoed into the room.……

“So pretty and clean but the beach had a lot of weeds the few days”

“Amazing property and great staff!”

“Great place to stay!”

“Very pleasant stay and very clean hotel and friendly staff”

“Beautiful villa. Our butler Saman was amazing. It’s a bit away, about 10mins from the main action. We had rental cars and it was perfect. We were able to explore but also come back to our villa to enjoy the pool annd the lagoon beach. We had ages 5 to 75 annd everyone walked away with a great time. Amenities are plentiful. Highly recommend!”

“The room and also the hotel premises were super clean and pristine! I absolutely love, love that! We had breakfast at the Daily Market everyday, more than enough food and so good. Ate a few days for lunch and it was good. If you’re looking for a resort that provides superb customer service and attention to detail, this is it! There’s a short walk to the beach where you can get chairs and umbrellas for a small daily fee. Less crowded beach area and very calm and clear water. We can’t wait to……

“Everything was good”

“We love this hotel , location was perfect and the service super friendly”

“We loved The Sands! Great location. Beautiful beach. Rooms were large. Screened in porch was great. Washer/dryer in every room came in handy. Cute little mini kitchen perfect for coffee, breakfast and lunch. The staff is amazing! Walking distance to town and shops was a real plus for us. Highly recommend!”

“I felt that I should have been compensated for the elevator being out of order for the week. I was using a cane so a challenge every day for the steps.”