Sagamihara Ridge Trail to Mitosan Hotels

"The hotel looks lovely from the outside and lobby but the rooms feel very stuffy and the bathroom didn’t feel clean. Staff did not communicate well in English and the breakfast was the same every day and not very good. I felt for the cost we paid wasn’t really worth it. We spent 5 nights with another couple and tbey felt the same as we did. The location is very central to the shops and restaurants. The Lobby bar was also very nice with good service. "

"What makes up for the outdated and a little rundown room is the excellent bell service we received, including the reliable shuttle service. The dinner was a delightful experience. "

"Clean room and staff was very helpful "

"Clean room great bakery and restaurant and bar. Friendly helpful staff. "

"We really enjoyed our stay. The room was very comfortable and quiet. No noise from hallway. Excellent black out blinds. The maid service was excellent. All staff were very polite and helpful. Delicious breakfast with lots of options."

"Disconnected. Didn't feel like we were staying in a hotel. Wouldn't recommend or come back "

"Very nice hotel and breakfast was good."

"Clean, small, adequate room. APA provides nothing more than is absolutely necessary. Onsen is really nice. Location of property is good. "

"Excellent hotel "