Hello guest,
Thank you very much for visiting our hotel and for leaving us comments.
We are sorry about the luggage.
We will pay attention to resolve the issue you mentioned.
Thank you for your feedback
4/10 欠佳
真實旅客
伴侶同遊
2020年2月4日
不滿:職員與服務、設施服務和住宿狀況
Most of electricity was broken and no baggage Lee services provided
真實旅客
於 2020 年 1 月住了 5 晚
Hotel the designers HD 於 2020年2月8日的回應
Hello guest,
We sincerely apologize that you are dissatisfied.
We will do our best to resolve the issue you mentioned.
Thank you for your feedback.
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments.
We apologize that you are dissatisfied. We will do our best to resolve the issue you experienced.
Thank you for your feedback.
8/10 不錯
Chin ching gary
2020年1月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chin ching gary
於 2020 年 1 月住了 1 晚
Hotel the designers HD 於 2020年2月8日的回應
Hello, guest,
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4/10 欠佳
Hin yeung
2020年1月9日
讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
酒店房間半夜傳出怪聲。房內空調因天氣凍關閉,房間焗促悶熱
Hin yeung
於 2020 年 1 月住了 3 晚
Hotel the designers HD 於 2020年2月8日的回應
Hello guest,
We apologize that you are dissatisfied. We will do our best to resolve the issue you experienced.
Thank you for your feedback.
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments.
We are pleased that you are satisfied.
We will be glad to provide you with good service and kindness.
We appreciate your feedback!
10/10 優異
King Ho
2020年1月8日
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
King Ho
於 2020 年 1 月住了 1 晚
Hotel the designers HD 於 2020年2月8日的回應
Hello, guest,
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments.
We are pleased that you are satisfied.
We will be glad to provide you with good service and kindness.
We appreciate your feedback!
The location is good as it is just a walking distance to hongdae and can see a beautiful view from the room. Some dusts on the wall that need to be improved on cleaning. And, the toilet seems have problems and keep flushing on the 3rd day I stayed.
Hello guest,
We sincerely apologize that you are dissatisfied with bed sheet.
We will pay attention to cleanness more carefully by our room management team.
and do our best to resolve the issue you mentioned
Thank you for your feed back.
Hello guest,
Thanks for staying with us.
We work hard to make our guests happy and will do our best to resolve the issue you experienced.
Thank you for your feedback.
Hello guest,
We apologize that you are dissatisfied.
We will do our best to resolve the issue you experienced.
Thank you for your feedback.
8/10 不錯
Chan
2019年7月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The greatest and unforgettable Hotel the Designer
Hotel the Designer is great!The lobby is full of romantic design.The room full of different morden design.We love the design very much!The room is confortable and clean!The room servise is good!They provide the daily cleaning set for us.It is great perpare for the customer.The towel is clean and will change everday.They provide hair dryer for us.There are bathtub for take a bath.We can relax in the bathtime.The hot water are stable it was great for washing the hair and taking a bath.There are toliet machine for go to toliet.It is wonderful enjoy for us.The air-conditioner is great when it is summer their are so cool.There are big television and with so many peal to choice.The restaurant is beautiful place to take a rest.There are changer for changer our mobile and wifiThe breakfast is good for me and delicious.The staff is smart and helpful.They are polite and smile.The check in is fast and easy.It is convenient to go everywhere!There are coffee shop,hair shop,cu shop,restaurant and shoe shop and supermarket nearer.We can shop and eat over there.If we are hungry at night we can buy some snack at the opposite 7-11 shop. Everyday and everynight we went our hotel where was safe and quiet.The transportation in Hapjeong is convenient to go to famous place in Seoul.We can travel through KTX, bus or taxi to everywhere which we want.We stay in the hotel for 10 days.It was excellent experience for us.When we go to travel in Korea next time,we will choice the Hotel the Designer again.
Chan
於 2019 年 7 月住了 10 晚
Hotel the designers HD 於 2019年9月12日的回應
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments.
We are pleased that you are satisfied.
We will be glad to provide you with good service and kindness.
We appreciate your feedback!
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments.
We are pleased that you are satisfied.
We appreciate your feedback!
8/10 不錯
A TSZ
2019年7月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
弘大夜市步行就見,好熱鬧,又有免費泊車很方便啊
A TSZ
於 2019 年 7 月住了 1 晚
Hotel the designers HD 於 2019年7月18日的回應
Hello, guest,
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments.
We are pleased that you are satisfied about most of all
However we are very sorry that you don't know we have a machine for weight of luggage. we should've let you know it.
Thank you for your feedback.
Hello, guest,
Thank you very much for visiting our hotel and for leaving us comments
.
We are pleased that you are satisfied.
We will be glad to provide you with good service and kindness.
We appreciate your feedback!
6/10 一般
I Man
2019年6月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I Man
於 2019 年 6 月住了 1 晚
Hotel the designers HD 於 2019年7月18日的回應
We work hard to make our guests happy and appreciate your feedback!
8/10 不錯
LAP YUAN ROBERT
2019年6月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Still missed instant coffee for 1 day.....
LAP YUAN ROBERT
於 2019 年 3 月住了 5 晚
Hotel the designers HD 於 2019年7月18日的回應
Hello guest,
We sincerely apologize for it.
We will tell all staff to resolve the issue you experienced.
Thank you for your feedback!
4/10 欠佳
真實旅客
2019年6月4日
不滿:整潔度和客房舒適度
有點可怕
很可怕,飯店所有環境都很陰暗。客房很小行李箱無法攤開,房間也打掃不乾淨,角落到處是毛屑跟蜘蛛網。
真實旅客
於 2019 年 5 月住了 3 晚
Hotel the designers HD 於 2019年7月18日的回應
Hello guest,
We apologize for any inconvenience you may have experienced while using our hotel.
I am so sorry for the inconvenience to the guest even though I have always managed the room.
We will be more careful in our room management team.
If you have any problems, please contact us at the front desk.
Thank you for your feedback.
8/10 不錯
Ching hsing
2019年5月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ching hsing
於 2019 年 5 月住了 4 晚
Hotel The Designershd Hongdae 於 2019年5月29日的回應
Hello guest.
We work hard to make our guests happy and appreciate your feedback!
Thank you for your feedback.
Hello, guest.
We sincerely apologize that you are dissatisfied and for not cleaning very well.
We apologize that you are dissatisfied.
We will pay attention to cleanness more carefully by our room management team.
and do our best to resolve the issue you mentioned.
Thank you for your feedback.
2/10 很差
真實旅客
2019年4月23日
不滿:整潔度、住宿狀況和客房舒適度
真實旅客
於 2019 年 4 月住了 4 晚
Hotel The Designershd Hongdae 於 2019年5月29日的回應
Hello guest.
We work hard to make our guests happy and appreciate your feedback.
Thanks for staying with us.
8/10 不錯
HSIANG-HUI
2019年4月21日
讚好:整潔度、職員與服務和客房舒適度
廁所燈光太暗,若是較大行李箱在房間內不好打開。
HSIANG-HUI
於 2019 年 4 月住了 3 晚
Hotel The Designershd Hongdae 於 2019年6月13日的回應
Hello, guest.
We apologize that you are dissatisfied.
We will do our best to resolve the issue you experienced and make improvement.
Thank you for your feedback.
2/10 很差
Yin Pong Kenneth
2019年3月16日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
差!
不知所謂的酒店
Yin Pong Kenneth
於 2019 年 3 月住了 2 晚
호텔 더 디자이너스 홍대 於 2019年3月21日的回應
Hello guest.
We work hard to make our guests happy and appreciate your feedback!
Thanks for staying with us.