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上海松江廣富林希爾頓酒店的評價

4.5 out of 5
上海松江廣富林希爾頓酒店
廣軒路 1099 號, 上海市, 上海市

評價

8.8

優異

10 分評分，優異；6 則評價中有 4 則" "
8 分評分，不錯；6 則評價中有 1 則" "
6 分評分，一般；6 則評價中有 0 則" "
4 分評分，欠佳；6 則評價中有 1 則" "
2 分評分，很差；6 則評價中有 0 則" "

9.4/10 

整潔度

8.4/10 

職員與服務

9.4/10 

設施服務

9.4/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

HAO CHIEH

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
美
於 2023 年 11 月住了 3 晚
MarCom 於 2023年12月4日的回應
尊敬的賓客您好，感謝您選擇入住上海松江廣富林希爾頓酒店並且對於酒店住宿給予了良好的評價。我們酒店坐落於素有“上海之根”美稱的廣富林園區內部。您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！

4/10 欠佳

Chieh-Fu

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
這樣一個高收費標準的住宿，整體服務和價格是不匹配的。
於 2022 年 1 月住了 2 晚

8/10 不錯

Juan (Miami)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ok. So where do we begin. This is one of the nicest hotels anywhere (it does have a lot of awards) but then the A/C on the room does not work... After calling every four hours they send somebody who pretends to do something and you are back to begging for a colder weather so you don't have to sleep on whatever ambient temperature the city decides to throw at you. So my question is: Why invest in one of the best hotels in the world only to save some bucks on the A/C? Seriously?
於 2024 年 4 月住了 2 晚
Hilton Shanghai Songjiang Guangfulin 於 2024年5月1日的回應
We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton. We apologize for the malfunctioning air conditioner and have reported your concerns to our maintenance team. We will be sure to address the issues with the room amenities and hope you will consider giving us a second chance if you return to the area.

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
MarCom 於 2023年12月16日的回應
尊敬的宾客您好，感谢您选择入住上海松江广富林希尔顿酒店，并且对于酒店住宿及环境给予了良好的评价。我们很高兴您喜欢我们温馨舒适、友好诚挚的服务，我们所有酒店的员工都对提供卓越的服务充满了热忱。希望您能继续支持，我们会继续努力为您带来更优质的服务体验，您的支持是我们进步的动力，希望不久之后能与您再次相遇，祝您旅途顺利，生活愉快！

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
Perfect for family trip.
於 2023 年 9 月住了 1 晚
MarCom 於 2023年12月16日的回應
Just wanted to thank you for your recent stay here at Hilton Shanghai Songjiang Guangfulin! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Thank you.
Big thanks to Megan Chen for a warm check-in, Gilbert for handling a post-stay issue over the phone, and Zoe Zhang and her entire staff for their kind professionalism. Everyone we met was very friendly and helpful.
於 2022 年 9 月住了 1 晚
MarCom 於 2023年12月16日的回應
Thank you for your kind words. We appreciate the opportunity to welcome your group and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing Hilton Shanghai Songjiang Guangfulin!