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"It was peaceful, clean, convenient and the staff was very friendly "

"Customer service is always nice and avaliable. Rooms are clean and decent. Area is accessible for many act"

"This was my second stay at Palmeras. Had a great experience last time, so I booked again. Location close to Sweetwater Park and Westfield Plaza Bonita Mall. Room 145 with accessibility. Door sign "Do Not Disturb" is always appreciated. Window had shutters instead of mural shade, which was good for night light. Fridge and microwave were relocated in the bathroom, cutting down on white noise in the middle of the night. Handheld shower was nice. Single knob for water was difficult to shut off, so it dripped. Hot water was almost instant. Hair dryer didn't work, unfortunately, but I brought mine. Toiletries included: shampoo and conditioner, body wash, hand soap, and lotion. Towels and bed sheets were white and smelled clean. Complimentary coffee: only 1 included, which was nice for the morning I had to pack up. A staff came over to give me a courtesy knock about checking out. Overall, a comfortable stay."

"Lovely room. Location to the city was easy as tram stop just down the road. Big comfy bed, the room had everything we needed. Breakfast basic but good. Staff on reception were great and very helpful"

"Yes"

"The room was very clean and staff was friendly. Breakfast was a 10/10 each time. "

"Clean room great staff very nice environment. Dawn was amazing! "

"The staff is friendly and helpful. "

"Clean room, comfortable beds and cozy place. I will definitely be staying here again. What stood out was the front desk staff. Cecilia and the gentleman which I didn't catch his name but when I checked in at 3am. He was exceptional."