“The communication with this hotel was very poor. Before arriving, we did not receive any clear instructions or important information regarding the check-in process or hotel policies. Although the staff at the hotel were polite, they did not appear to fully understand or clearly explain the policies themselves.
The biggest issue was that the policies and additional documents were not clearly disclosed before booking. Since the booking was non-refundable, once we arrived at the hotel, we had no……
“The communication with this hotel was very poor. Before arriving, we did not receive any clear instructions or important information regarding the check-in process or hotel policies. Although the staff at the hotel were polite, they did not appear to fully understand or clearly explain the policies themselves.
The biggest issue was that the policies and additional documents were not clearly disclosed before booking. Since the booking was non-refundable, once we arrived at the hotel, we had no……
Hongying