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"You’re able to tell that the hotel is pet friendly, because the hallway to my room smelled of pet odor. I had my disabled mom with me and the door to our room was difficult to hold open — it was heavy and I had to prompt a magazine under the door in order to push her into the room. There is no button to press on the parking level to open the doors for wheelchair enable access. Staff took too long to deliver blankets, I had to call twice."

"The property is beautiful restaurant area and casino area great just the rooms need alot of renovations it’s feels like a motel than a hotel"

"Clean room and friendly staff. Great location for a budget friendly stay near old city. There is NO FREE breakfast "

"I am a regular gust in Harrah’s This the first time I am experiencing this.When we check in they don’t usually ask for my phone number numbers and the email.it already in u r record when we book the hotel. And the room - bath room was terrible. Very small shower with no bar between the shower and the toilet.when we shower water splash to the toilet area and patch work bathroom walls under the sink all rusty steel bars also bath towels outside the bathroom. Not happy at this time🙈"

"Hard Rock offers many options for dining, a great spa and live entertainment. Although under renovation, the variety of gaming is also vey good. The staff is very friendly and helpful. The security and room accessibility is wonderful and feels safe for travelers."

"Don’t stay here. We got in late from the airport, we waited for the hotel shuttle for 45 minutes and no one came. We had to get on a shuttle to rent a car at 11:30 at night. We got to the hotel and I told them I was checking and they said they were booked. I showed her my confirmation and I called the same day to confirm my stay. Once my husband started calling different hotels they suddenly had a room for us. They did not communicate anything to us at all just whispered to each other. There was no parking, the room was disgusting. Shower head was coming off the wall, the bed sheet had stains everywhere, sink didn’t drain. This hotel is older but it doesn’t even look like they cleaned or keep up with it at all. "

"Super clean hotel! Great staff!"

"booked a room through expedia and it defaulted to a SMOKING room. Why? When I checked in, it could not be changed, only through the booking source. Worst experience of my life. Why does AC allow smoking in rooms is beyond me!! "

"Great stay. I went with family. Will do it again"