BLATANTLY DECEPTIVE ADVERTISING - Instead of having laundry facilities on-site, they only had dry-cleaning service and would charge each item of clothing individually if we wanted to have them washed. The receptionist suggested a laundromat, which took a ten-minute walk from the hotel. The room didn’t have all the furnitures shown in the pictures and indicated in the booking (e.g., mini-couch and coffee-table). Temperature control worked horribly and certain key features of the A/C system were centrally controlled. The bathroom had no ventilation fan or window and it got hot and steamed up easily. Beds were sloppily and inconsistently made. We knew in advance that noise may be an issue due to the proximity of this hotel to JR station but it turned out that the problem was way worse and soundproofing was nonexistent. Besides the train station, we could hear people’s talking and walking in the corridor and next rooms.
