Osaka Umeda Sky Building Hotels

"This hotel was not a great experience. The rooms were extremely small, probably the smallest room I have ever stayed in. The bathrooms were prefabricated, like a trailer. The staff was not that welcoming. "

"Beautiful Hotel but absolutely beautiful, super recommend"

"The room was incredibly comfortable and well thought out. The bed and pillow were great and they had a night light that was just perfect."

"Nice location."

"Room was clean but the bath towels were too small & too thin. It also lacked washcloths for the face. The bathing towels are not useful."

"Would recommend this hotel due to its accessible location to many trains stations and shopping districts."

"Extreamly clean and great staff"

"I liked the breakfast buffet. I didn't like the bathroom in the room. It was rather small even for me."

"Laundry availability is 4 washing and drying machines. Many times owners of the wash left the load in and did not pick up timely. The hotel gives them an 1-hour grace time to pickup after the load is done. It means during busy times, many guest are left hanging. To improve time-effectiveness of using the washing machines, the hotel can consider adding a feature on the pay interface to register the room# of the guest using the machine. When the load is done and other guests are waiting, the front desk could alert the owner of the load to pick up timely. Failing that, the hotel should charge 'delinquent' guest (owner of the a finished and not-picked-up load) a service charge to unload and store the load for them. I was waiting for an hour at the machine before the front desk would come up and cleaned out the load as per their policy."