Playa del Carmen Virgen Beach Hotels

"Amazing"

"This was our 3rd visit to Secrets Maroma, it was wonderful as always! The staff is so accommodating and always pleasant, we cannot wait to visit again!"

"We had a great stay at the hotel. The hotel was exceptionally clean and the rooms were very spacious. Their entertainment options were top-notch, with great live music and talented musicians, especially the guitarists. The food was delicious, and the customer service was attentive and friendly. We're definitely coming back.☺️"

"Beautiful property, wonderful service and delightful staff"

"Place is elite. Access to beach is so close to rooms and restaurants. Service is next level. Francisco and Carlos best bar tenders. Manuel and Marco so helpful setting up beach chairs. Gustavo at the restaurant. Hebert and Liliana at the spa are amazing. Bryan scheduling the massages was great to work with. The food was amazing at all restaurants. The house win is good and if u want to upgrade lots of options. The ability to eat so close to the beach at two restaurants. This is a great place if u don’t want to walk a lot and enjoy great service. Not a mega size hotel but I liked the more intimate higher quality food and service. Highly recommend and hope to go again. Miss it already!!!"

"Clean room, very friendly and helpful staff. We literally felt like kings and queens, we were pampered to the fullest. Amazing time. Enrique, Alberto, Alvaro, Shirem did an awesome job, they made us feel very welcome. We will definitely be back. "

"Great place, friendly staff, delicious food! "

"The towels were dirty and some wear and tear in the room. There could have also been more staff available for shorter wait times. Other than that it was a beautiful resort perfect for a honeymoon"

"Love the staff! Very very helpful. Food was actually pretty good! Other resorts i have been to were not good, so well done! Very clean rooms. Only thing that bothered me was the cold showers, but thats expected in Mexico. I am a Canadian and am a fussy person 😆 seriously though it was cold but it did not make my experience bad, it was a wonderful holiday. We love Blue Bay Esmeralda! Thank you to all staff!!"