Xcaret Spa Hotel

"Clean rooms staff was nice, food wasn’t really the best bars was good! "

"Easy"

"This Hidden Gem was Definitely a Pleasant Surprise😌"

"While the lobby isn’t the more inviting due to its decoration style, the building is immaculately clean and the service is much more than excellent! Food 8/10, rooms spacious and very comfortable. Has a private beach which most Rius in the area do not. Overall experience 9/10."

"This resort is very modern and Americanized, didn’t feel authentic Mexican. Beautifully designed with really great food. The buffet was amazing always had something new to discover. Did not like the wait times to get into the buffet or the order coffee from there little on site coffee shop. It was impossible to just go somewhere and help yourself to morning coffee. You had to wait to be sat then wait for the waiter to come over to your table (at the buffet) the train brings you around which helps since the resort is so big: the beach side pool is very sleek. Staff friendly. The gym is beautiful and nice tennis courts. Nightly live musicians were talented. I loved the smell in the lobby. "

"Food was great. Lots of activities and 24/7 access to drinks and snacks. Great resort!"

"The room and all areas of the resort were very clean and staff was always working to ensure that "

"Poor customer service. Food is terrible. "

"Enjoyed our stay. The Activities Staff was amazing (shout out to Leo, Leslie, Paola, Natalia, Davina, and Jorge) and we enjoyed the beach, pool, and evening entertainment. Check in was fine, it it would have been helpful to know that we would have a building concierge who would give us all the specific details (Building 18- Michelle Ramirez was fantastic!). Beautiful property and it met our expectations. "