「The hotel is okay nothing that was wow! Considering it was renovated in 2020. There was basically no real Jamaican food. Very disappointed. And the adult hotel is for adults that don’t know how to act. It’s more for adults that wants to just party and not be classy!!!」
「The quality of the food was terrible!! No options for food!! The bed was made of cement!!! Had the worse sleep of my life!!! Entertainment was a joke!! There were Roaches on top of the cheese and bread!! Roaches were all over at the Italian restaurant!!! Disgrace of a resort!!! Never ever again not even for free!!!!」
「Love the property and staff. Dining experiences were a nice surprise. Beach was a short walk and perfect. Fumigating with pesticides in the afternoon was a little unsettling. Overall a wonderful experience and hope to return some day」
「Let me start by saying that if it wasn't for the staff, I’d give Azul 2 stars. My husband and I were returning guests from 2021, expecting an improved post-pandemic experience, but our loyalty wasn't even acknowledged.
First, the liquor request runaround was completely unnecessary. Before arriving, I coordinated with the resort (Janice) regarding liquor lists, pricing, and the spa menu. I was told my request for Hennessy VS would be handled upon check-in. It was not. Staff sent us hunting...
「We enjoyed our week-long stay. The staff was friendly, and the property was clean and well maintained. There were a few minor issues: a water leak from the ceiling in the stairwell that looked like it was getting worse during our visit, a safe that didn't work consistently, and TVs with poor sound projection that could use replacing. Otherwise, I can't complain. The bed was comfortable, and the food and views were phenomenal.
One tip: book tours and taxis through the front desk, since they use...