辛辛那提河畔 2 星级酒店, HK$487 起

“Property could use an update.”

“The breakfast hostess was awesome! She was willing to make my favorite but I declined.”

“Hotel staff are very nice, but unknown people use master key to open the door around 1AM and then close the door, my colleague is a girl, she is scared all night long, I have reported this to staff.”

“I booked a city view king studio room. I called them directly after booking on Expedia and made sure I would be facing a direction that would allow me to view frieworks.. they assured me and confirmed that, that was the case. When I get to the front desk the lady says there's no way they can assure you of that. I said well then when I called here they shouldn't have told me they can. She then says I will actually be on the opposite side of the building. I'm furious. Then when I get to my room……

“Good hotel”

“Front desk guy was nice . Not his fault there was dead cockroaches in our room. Hallway smelled like cat pee. We immediately cancelled and asked for a refund which was promptly granted. Staff were great, place itself was run down and unclean to say the very least.”

“The room was not clean upon arrival. Used towels were left on the bathroom floor, the TV was still on, and the bed sheets appeared not to have been changed after the previous guest checked out. It seemed that the room had not been properly cleaned at all. The hallways had an overwhelming amount of air freshener or spray, which made it difficult to breathe. We checked almost five different rooms, but they all had similar issues. The strong smell in both the rooms and hallways made our children……

“The room was gorgeous, looks like it has been recently renovated. Looks like they are trying to update the outside of the building, just still looks a bit low class. Our bathroom door didn't shut, it's very noisy road noise, homeless guy, with all his belongings, sitting in the area by the stair well. NO breakfast food of any kind out!!!!”