堪薩斯東北部 3 星級酒店 | 酒店優惠低至 HK$736

「The breakfast closed early on Saturday when it was communicated to close at 10:30. The housekeeping staff repeatedly knocked on my door between 8:30 and 10:00. The last time the house keeper let her self in while the room was still occupied. She did not announce herself either time. The front desk told me that I would receive points for the inconvenience, but they did not provide me with a case number. Their excuse was a language barrier with the house keeper as the house keeper speaks very...

「Very good」

「We have stayed at the Bluemont over the last 5 years at least once or twice a year. They have new management that started in January. On the website, it said free breakfast included, which wasn’t accurate, it was $10 per person. They did comp us once we brought this to our attention , but we had to pay $17 per day for 3 days in order to get the comp. Parking used to be free so this was a change as well not listed on the website. The front desk folks spent a great deal of time sitting at a...

「The room needs some repairs and updates. The last 25 hours we had no hot showers because there boilers were not functioning properly. 」

「They are trying to use AI for customer interaction. It doesn’t work well. I was charged for something I didn’t use and it’s very difficult to get a person on the phone to help. Ridiculous」

「We stay in the Overland Park area quite often. This was our first time at this property. Very impressed. VERY clean. Cold AC. Great staff. No complaints at all. Will be staying here again.」

「It was a nice stay」