「My experience at the hotel was very good overall. The staff was very friendly, and the hotel offered easy access, convenient parking, and great amenities. The room was well equipped and comfortable. I really enjoyed my stay and loved the experience.」
「I reported the AC issue on the first day.
I was told it was functioning normally, but the constant noise made it difficult to rest.
We stayed three nights before being moved, and I feel that significantly affected our stay
Furthermore, they knew perfectly well that the air conditioning in that room wasn't working properly, yet they still allowed the guest to stay there.」