本泰兰 5 星级酒店

“The food is absolutely wonderful. ”

“So great”

“窗户太小，面朝庭院毫无风景”

“什么都要额外收费，感觉差死了，基本无优质的服务”

“Great location, wonderful breakfast, fast internet, but room is a little bit small, there was no view for our room”

“住咗兩晚 房大之餘又夠乾淨 半夜叫外賣仲唔洗自己落去拎 下次去愛丁堡會繼續選擇”

“The hotel is excellent and the staffs there are polite and proactive to help 👍 Very good experience to stay in 👍👍”

“Very convenient location, close to train station and access to shopping mall. Would certainly recommend.”

“Poor management. Poor communication among staff. Staff are unhelpful. Lack of sense of urgency to address the customer's queries. Defensive attitude towards complaints. The presence of blame culture in the management.”

“飯店雖然離市區有一小段距離，但門口就有公車站，交通還算方便，服務人員非常用心，房間也很舒適”

“Very nice”

“Perfect location. The room is the best, very impressed Highly recommend”

“Great apartment - with a clothes washing machine.”

“Very unique hotel. So cool living onboard a floating hotel for the night. The room décor is lovely, as is the rest of the boat, and the staff onboard could not be nicer or more helpful. The breakfast was amazing (smoked salmon starter and full Scottish breakfast) and any time we called for items to be brought to our room, the service was super fast. It is not the cheapest but all in all, an excellent hotel and well worth a visit for a special occasion or just a well earned treat.”

“Breakfast and dinner were fantastic! I'm vegetarian and the options for dinner were delicious, creative and satisfying. The decor throughout the hotel overall is very traditional. The furnishings appeared to be of high quality, particularly the window treatments and furniture in my room. I would certainly stay again!”

“We had a lovely stay. Great to have the two bedrooms and living space. All of Edinburgh was very walkable and the people were so friendly and welcoming.”

“Great service!”

“The staff and property itself cannot be described as anything but truly wonderful. 10/10”

“The room is clean. The kitchen is fully equipped even with hot water dispenser and really clean and big. I couldn’t receive Wifi in my room but going to the lounge to get connected is not a problem at all. Helpful staff. Nice location.”

“Great location, right at the end of the Royal Mile so you're close to everything but still in a quiet little spot. Beautiful garden and view of the crag overlooking the city. Very well appointed apartments, very clean. Overall our favourite place to stay while on our trip to the UK.”