London Alexander Fleming Laboratory Museum Hotels

"I give Athena a 5-star despite my only criticism of only a warm shower-not hot. The room cleanliness was exceptional with tailored housekeeping as requested. This leads me into the superior staff who were kind, polite and accommodating. They kept our bags for the day on check out so we wouldn’t have to lug them around as we wrapped up our touring! We didn’t need any parking so I cannot speak to that, however, the breakfast was very well served and affordable. Oatmeal, toast, cereal, meat, cheese, pastries, and all the hot and cold breakfast drinks. Well done Athena!"

"staff wasn’t very welcoming and were unprofessional in my opinion. found a few belongings from the previous guest in my room that were clearly missed by cleaning staff. the breakfast was pathetic and the staff wanted me to sit with random people at their table instead of one of the clean and open tables. if the price point was cheaper i wouldn’t be complaining. the vibe of the hotel room made me check for bed bugs. thankfully there weren’t any."

"For what I paid for the room, I have no complaints. My third-floor single room was good enough, with a decent enough bed and bathroom. The shower was very good. I would note that the room was comfortably warm despite the fairly cool weather during my stay. This could be a problem in very hot weather conditions. A short walk from Paddington Station and walkable to many attractions, the location is superb with plenty of shops, pubs and restaurants nearby. The hotel does not serve breakfast, but that shouldn't be a problem given the location."

"Breakfast was great. The rooms were exceptionally nice. The staff is extremely helpful and courteous. The location is fantastic for walking to shops, restaurants and tourist sites."

"What a great experience at the Cumberland in London. The staff was exceptional. Helpful, knowledgeable and friendly. Great staff, great location"

"No breakfast, only stayed one night "

"Lacking tv Chanel’s no Kleenex in the room like most hotels I stay in, no conditioner in the shower, there was hand soap and shampoo/bodywash. "

"I have stayed here 5-6 times in the past. The room had recently been refurbished & everything was in good order. Breakfast is always good. I plan on staying here again next year. "

"no hand towels , just bath towels , no tissues , no toast at breakfast. very cool room with technology., but very small , nowhere to put a suitcase other than the floor which prevented opening the door properly"