“The location is great. The stairs are brutal with a suitcase, but I knew about that going in so I can't knock the place. The views for breakfast were great.
Check-in was a mess, the host said someone would meet us at the dock, but no one showed.
The host does not belong in customer service. I asked if we could have breakfast at 7 so we could have an early start and she told us we would have to make our own breakfast. She insisted breakfast should be at 8:30. Other hosts on the same trip had no……