Banff Banff Springs Convention Centre Hotels

"Excellent "

"Met all expectations for the price "

"Great staff and rooms"

"Amazing property!"

"Beautiful and cozy"

"The Hotel is great, staff really amicable and the food good quality. The only issue was the heater was loud when it blew out hot air. So we had to turn it off"

"Great stay at Otter Hotel! The hotel was clean, modern, and very comfortable, with a cozy mountain vibe. The room was spacious and well designed, the staff were friendly and helpful, and the location was very convenient for exploring Banff. Overall, it was a relaxing and enjoyable stay, and I would happily come back again."

"Parking in the garage was really tight."

"Staff weren’t the most friendly. My friend (diabetic) had an iced tea (nestea) at the hot tub for a sugar low, and the staff yelled at us as they accused us of having alcohol there. Not impressed. Also, they did not allow us to take the tunnel to the Fox anymore. It is still advertised you can use this. The chemicals and stuffiness of the hot tub at this location was burning our eyes, skin, and making us cough so we were hoping to go next door. We’ve stayed here at least 10x and this time wasn’t good. Won’t be back. "