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"I was in Richmond for a conference and the location was convenient. Parking is not included but I parked in a lot less than a block away for a reasonable cost. The design of the hotel is very cool and it seems to be staffed by students. The bar and restaurant looked very cool but I didn’t eat there. "

"Very nice"

"Mold all over the bathroom. When we turned on the heater, the smoke alarm went off. Super noisy outside"

"The room seemed very dirty. It’s as if housekeeping came in, changed sheets, dusted the main spots, and rinsed the bathroom and sink. The linoleum floor had visible spots that were sticky, the corners of the room seemed untouched, and the bathtub could have used a real scrub. "

"Check down about 930 staff was very helpful. Hotel was clean room was clean. Bed was outstanding, shower was clean. No complaints."

"Elevator was out of service. I arrived midnight to find out my reserved room at the 6th floor and had to climb 6 floor on the stairs. He apologized after midnight and he told me you can cancel and we won’t charge you. I walked out to find another hotel by 1:30am I had sent a message early evening to let them know I will be checking in by midnight. No answer and no information about broken elevators and room was on the 6th floor and climbing the stairs was the only way to a room "

"great property"

"Cheap gas station and food mart across the parking lot. Good restaurants nearby."

"Excellent staff and the property is great. Could use a few more amenities."