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关于OYO 布里斯托克里夫顿摄政酒店的点评

3.5 out of 5
OYO 布里斯托克里夫顿摄政酒店
40 - 44 St Pauls Road, Clifton, Bristol, England

点评

7.2

还可以

10 分 - 超赞。157 条好评，共有 665 条点评" "
8 分 - 还可以。242 条好评，共有 665 条点评" "
6 分 - 一般。155 条好评，共有 665 条点评" "
4 分 - 很差。64 条好评，共有 665 条点评" "
2 分 - 糟糕。47 条好评，共有 665 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

6.8/10

服务设施

7.4/10

住宿条件和设施

6.6/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施
酒店位置较好！比较容易寻找！由平房住宅改造产生，空间紧揍，希望以后单人房间能配独立浴室，方便客人盥洗
2019 年 9 月入住 1 晚
Ammy 于 2019年09月25日 的回复
Hi, Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Ammy.

8/10 还可以

leo，hong kong

满意：员工和服务，清洁度
impressive staff
nothing special feeling coz just stay one night , but the staff is very impressive , very nice and friendly ,gave me a lot of suggestion in my backpack trip in UK. thank you !!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
Bed was comfortable. Good Service. But little bit far away to the shopping center.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
a quiet and neat hotel
fair enough, especially in the UK. if somebody wants to take a trip in that city and requires a place with high c/p ratio, then that's it.

8/10 还可以

Allison

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall this property suited us for where we were going in the area. Parking would be an issue as only a few spaces available on first come first serve basis but this close to the city parking is a problem everywhere I guess. We were in a twin room on the top floor which was difficult for me as I have a heart condition. But I should have specified this when I booked. The kind lady on the desk offered to change my room for which I was grateful but had took my bags up by then and had settled. So would recommend asking for a lower floor when you book if this would be an issue for you. The room was clean and modern. The breakfast room was a great addition and we helped ourselves to some before we checked out. I would stay again
2024 年 4 月入住 1 晚

10/10 超赞

Micky

2024 年 3 月入住 2 晚

4/10 很差

Kenneth

商务旅客
不满意：住宿条件和设施，服务设施
Very noisy with poor sound insulation. Noisy upstairs resident was up at 4.00am and I was awake until they left. I heard every singel step in the room and stairs, Very poor breakfast facilities. Carpet in my room damaged. Otherwise reasonably clean. I would not recommend it.
2024 年 3 月入住 2 晚

2/10 糟糕

Ben

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No room at the inn
No room available when arrived
2023 年 12 月入住 1 晚

6/10 一般

Vicky

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
In need of an upgrade. Carpets were stained. Windows were rattling.
2023 年 12 月入住 1 晚

8/10 还可以

Serhat

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 2 晚

8/10 还可以

Antonio

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very Kind employees, Breadfast was quite good

10/10 超赞

Morgan

与家人出行
满意：住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

Ryan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Tim 于 2023年11月2日 的回复
Hi, Ryan! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

10/10 超赞

Donna

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Thank you very much Regent Hotel for your friendly welcome to Bristol. This is a great budget option for a visit to the city. The room was lovely and clean, perhaps a little musty, but it soon cleared on airing. Very comfy bed, great bathroom. To advise other visitors, the on-site parking is extremely limited, and we had to park on the street. As we were only staying one night and arrived at 6pm, we only had to pay for three hours so that was okay. Also, I would advise if you have any mobility issues, this may not be the best option as we had a lot of stairs, though there are some ground floor rooms, so speak to the hotel. Breakfast is continental style, but we were impressed by the choice available. It was smashing to start the day with porridge, fruit, yoghurt, juice and a spot of earl grey. I travel a lot, but I'm very fussy, so believe me when I say I recommend this as a great budget option, I mean it. One more thing, we went into the student area for food, but had we noticed that Racks opposite does some great food options and isn't too pricey, we would have eaten there.
2023 年 10 月入住 1 晚
Barbara 于 2023年11月2日 的回复
Pleased to hear your kind words of gratitude, Donna! We are going to do our best to never fail to impress you every time. Regards, Barbara

8/10 还可以

rebekah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

8/10 还可以

Suzanne

满意：清洁度、员工和服务、住宿条件和设施
Good sized room/bathroom. Quiet. Awful pillows that were really uncomfortable.
2023 年 9 月入住 1 晚

10/10 超赞

Valerie

2023 年 9 月入住 1 晚

2/10 糟糕

yihuan

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
An extremely disappointing stay
An extremely disappointing stay 1. marred by incessantly noisy stairwells, making it impossible to rest during late-night hours. 2. The absence of a room key was concerning, and the hotel's inability to provide access cards forced me to rely solely on staff assistance for entry. 3. The double bed in my room was remarkably undersized for a hotel of this caliber. 4. The advertised presence of a bathtub turned out to be a false claim, leaving me with a feeling of deception. 5.Additionally, the breakfast offered was far from satisfactory, consisting mainly of cold options like bars and instant porridge, which fell short of the expected hot breakfast experience.
2023 年 8 月入住 1 晚

10/10 超赞

Demi

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a great stay..they even had free breakfast which was a bonus..the only thing I would say is the carpets need a good clean/be replaced
2023 年 8 月入住 2 晚

10/10 超赞

Eric

满意：住宿条件和设施，员工和服务
Excellent stay. Will definitely book again.
2023 年 8 月入住 1 晚

8/10 还可以

Julia

满意：员工和服务，清洁度
Very friendly receptionist. Nice unexpected continental breakfast. Good location too
2023 年 8 月入住 2 晚

8/10 还可以

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 4 晚

10/10 超赞

Alison

2023 年 8 月入住 1 晚

6/10 一般

Veronica，Pinner

与配偶出行
满意：员工和服务，清洁度
The property only has 3 parking spaces so if you need one get there before the check in time of 3pm. We checked into our room on the very top floor up many flights of stairs to find that there were no toilettries so had to walk all the way back to reception to ask for some hand soap and shower gel. Rooms were very dated and carpet very stained. Broken blind in the bathroom. It did the trick as we needed somewhere to stay for just one night in Bristol but we won't be staying again. Lots of noise overnight from the bathroom next door, that was in the main hallway so clearly shared between 2 other rooms. Perfectly fine for one night but would prefer to pay a little more and stay elsewhere next time.
2023 年 8 月入住 1 晚

8/10 还可以

cathy

与家人出行
满意：员工和服务
Great location. Rooms a bit tired but clean enough and comfortable bed. Sink was really small in en suite bathroom.
2023 年 7 月入住 1 晚

10/10 超赞

Dominic

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel
Good location, good value for money. Room was clean and tidy, ok for a night.
2023 年 7 月入住 1 晚

6/10 一般

Jacob

团体旅客
不满意：员工和服务
So were to start... OYO are the worst company i have EVER had to deal with, incompetent, not helpful and for someone that is neurodivergent unless. Facilities were ok... all worked but the rooms and hole place could do with a revampe, you dont even need to spend alot but there are fingerprints and dirty walls and carpets everywhere, however the one human that was actually there ( as no one is between 4.30am-3pm) she was amazing, didnt get her name but she was very helpful and accomidating.
2023 年 7 月入住 1 晚
Eva 于 2023年07月20日 的回复
Thank you for your valuable feedback, Jacob! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Eva

10/10 超赞

Daniel

2023 年 6 月入住 1 晚
Eva 于 2023年07月20日 的回复
Hi, Daniel! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

6/10 一般

真实旅客

商务旅客
满意：员工和服务
不满意：住宿条件和设施
Debatable whether I'd stay again or recommend
Carpets in the rooms need fully replacing, they are marked everywhere. That doesn't make me feel like the room is clean. Bathroom needed better cleaning, mould in shower and enclosure. Linen, cupboards and bed were fine.
2023 年 6 月入住 2 晚
Eva 于 2023年07月20日 的回复
Hi, Guest! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Feel free to reach out to us for any further queries. Have a nice day ahead! Regards, Eva

4/10 很差

Richard

满意：员工和服务
不满意：住宿条件和设施，清洁度
Won't be using again
Found mouldy food in a draw, carpets look like they hadn't been cleaned in a long time. Unable to close bathroom window properly dye to broken hatch. Staff member Rudy was helpfull.
2023 年 6 月入住 2 晚
Eva 于 2023年07月20日 的回复
Hi, Richard! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Eva

8/10 还可以

Joseph

Good friendly staff, clean, happy!
2023 年 5 月入住 1 晚
Ava 于 2023年05月24日 的回复
Hey Joseph! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ava

8/10 还可以

Julie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great little place. No complaints and very friendly
2023 年 5 月入住 1 晚

4/10 很差

steven

商务旅客
不满意：员工和服务、住宿条件和设施、客房舒适度
Rooms were insanely small and a no toilet or shower in room… communal toilets.Not advertised.
2023 年 5 月入住 1 晚
Ava 于 2023年05月24日 的回复
Hi, Steven! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

8/10 还可以

Patrick

商务旅客
满意：清洁度、员工和服务、客房舒适度
2023 年 5 月入住 1 晚
Ava 于 2023年05月24日 的回复
Hey, Patrick! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

6/10 一般

James

2023 年 5 月入住 2 晚
Ava 于 2023年05月24日 的回复
Hi, James! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

2/10 糟糕

JASON

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Shocking Hotel !!!!!
Entered my room and was met by the stench of the smell of smoke fumes . Advised the receptionist and reply was yes I can get you some spray for that! Carpet was filthy, stained all over! Advertises Bar & Restaurant, but do not have either Never setting foot in again, do not stay here!!!!
2023 年 4 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Value for money
Pros. Friendly service, a few options for dairy free milk, gluten free/vegan breakfast, easy to find location & great access to city centre Cons. Room 331 that we’re staying in was right by the corridor & stairs to the rooms on the second floor - not the best spot if you want a quiet night/morning. Beige carpets had a lot of stains on them all over the room, they felt clean, but looked very old. Overall a great city break experience, all staff was welcoming and friendly, free breakfast ( +vegan options ) was a nice little bonus, value for money, would definitely come back
2023 年 4 月入住 2 晚

6/10 一般

P

2023 年 4 月入住 1 晚
Dewi 于 2023年05月4日 的回复
Hey! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

8/10 还可以

Kevin

2023 年 4 月入住 1 晚
Noah 于 2023年05月4日 的回复
Hi, Kevin! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Noah

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great budget stay
Very friendly and helpful staff. In a good area of Bristol. Quirky room
2023 年 4 月入住 2 晚
Maria 于 2023年05月4日 的回复
Hi! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Maria

8/10 还可以

elliot

商务旅客
满意：客房舒适度，员工和服务
2023 年 4 月入住 2 晚
Tim 于 2023年05月4日 的回复
Hi, Elliot! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

10/10 超赞

MICHAEL

满意：住宿条件和设施，清洁度
2023 年 4 月入住 2 晚
Noah 于 2023年05月4日 的回复
Thank you for your appreciation, Michael! We hope to give you a consistent service every time. Regards, Noah

10/10 超赞

Lisa

2023 年 4 月入住 4 晚
Ammy 于 2023年04月19日 的回复
Hi, Lisa! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

2/10 糟糕

janice

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
not happy at all
i didn’t find the place very clean, had to share bathroom with 2 other rooms, up 4 flights of narrow stairs, very small room. ended up leaving when they didn’t have a room with own bathroom and no one to help me with my luggage asked for a refund but my request was denied. wouldn’t recommend it to anyone. had to walk a long way to find another place with a vacancy not a nice intro to Bristol
2023 年 4 月入住 2 晚
Ammy 于 2023年04月13日 的回复
Hi, Janice! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 超赞

Clare

满意：清洁度、员工和服务、住宿条件和设施
2023 年 3 月入住 1 晚
Lisa 于 2023年04月1日 的回复
Hi, Clare! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

10/10 超赞

Keith

2023 年 3 月入住 1 晚
Lisa 于 2023年04月1日 的回复
Thanks for taking out your valuable time to rate us, Keith! We will work even harder to make your stay a memorable one :) Regards, Lisa

10/10 超赞

Philip

2023 年 3 月入住 1 晚
Ammy 于 2023年04月13日 的回复
Thanks for the positive rating, Philip! Hope to welcome you again soon. Regards, Noah.

8/10 还可以

Keith

2023 年 3 月入住 1 晚
Ammy 于 2023年03月23日 的回复
Thanks for the positive rating, Keith! Hope to welcome you again soon. Regards, Noah.

4/10 很差

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel Bristol - OYO
Foi um dos piores locais que já ficamos hospedados. Ficamos quatro dias alojados e, em nenhum deles, foi feita qualquer tipo de limpeza, sendo tirados os lixos do banheiro e do quarto apenas a pedido (um dia). O funcionário que nos atendeu no primeiro dia foi simpático. O café da manhã que fazia parte da tarifa da hospedagem foi péssimo, como nunca visto. Era-nos entregue uma bolsa com o mínimo de alimentos (sumo/iogurte/ maçã/ barra de cereal -(para quem não tinha feito restrições)” embora o café e leite eram à vontade , o qual pediam para ser tomado no quarto. Não sendo um hotel de tão baixo custo, sugiro que tentem melhorar em alguns pontos importantes para o cliente que o escolhe para hospedagem.
2023 年 3 月入住 4 晚
Barbara 于 2023年03月18日 的回复
Hi! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

10/10 超赞

Glenn

2023 年 3 月入住 1 晚
Eva 于 2023年03月15日 的回复
Hi Glenn! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Eva