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Sandos Cancún All Inclusive - Adults Only

4.5 star property
Adults-only property with 5 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, pool loungers
Reception
Aerial view
5 restaurants, breakfast, lunch, dinner served; international cuisine
Bathroom
Sandos Cancún All Inclusive offers turquoise waters and white sand beaches. Enjoy drinks at the poolside bar, relax in beach cabanas, join yoga classes, and book spa treatments. Multiple dining options, free WiFi, and close to Delfines Beach and El Rey Ruins.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Balcony Deluxe Room

1 bedroom, pillow-top beds, free minibar, in-room safe

Balcony Deluxe Room

8.0 out of 10
Very good
(116 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout curtains
Separate bedroom
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

1 bedroom, pillow-top beds, free minibar, in-room safe

Sandos Suite

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Free minibar items
HDTV
  • 797 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Laguna suite

1 bedroom, pillow-top beds, free minibar, in-room safe

Laguna suite

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 900 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Caribe Suite

1 bedroom, pillow-top beds, free minibar, in-room safe

Caribe Suite

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 1160 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe room

Beach/ocean view

Deluxe room

8.4 out of 10
Very good
(114 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout curtains
Separate bedroom
Pillow-top bed
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Cancun, QROO

What's nearby

  • La Isla Shopping Mall - 7 min drive - 2.2 km
  • Delfines Beach - 11 min drive - 3.3 km
  • El Rey Ruins - 16 min drive - 4.7 km
  • Cancun Convention Center - 23 min drive - 6.1 km
  • Tortuga Beach - 36 min drive - 9.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Club 91 Lounge - ‬9 min walk
  • ‪Nebbiolo - ‬2 min walk
  • ‪La Madalena - ‬7 min walk
  • ‪D-Lounge - ‬3 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Luxury all-inclusive property renovated in 2017 and located near La Isla Shopping Mall
Located close to Delfines Beach and El Rey Ruins, Sandos Cancún All Inclusive - Adults Only provides a free breakfast buffet, a poolside bar and a terrace. With a beachfront location, beachfront dining and free beach cabanas, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a Thai massage, a body scrub or hydrotherapy. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include volleyball and beach yoga. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Swimming pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), 3 outdoor pools and a gift shop
  • Tour/ticket information, massage treatment rooms and luggage storage
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 213 rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Daily housekeeping, desks and phones

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

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  • Spa
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HK$3,838 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,254 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.
Property Registration Number 005-007-006265/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandos Lifestyle Resort All Inclusive
Sandos Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancún All Inclusive
Sandos Cancun All Inclusive
Sandos Cancun Inclusive Cancun
Sandos Cancun Lifestyle Resort All Inclusive
Sandos Cancún All Inclusive - Adults Only Cancun
Sandos Cancún All Inclusive - Adults Only All-inclusive property

Frequently asked questions

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Yes, this property has 3 outdoor pools.

Is Sandos Cancún All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Cancún All Inclusive - Adults Only?

Self-parking is free at this property.

What time is check-in at Sandos Cancún All Inclusive - Adults Only?

Check-in start time: 3 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Cancún All Inclusive - Adults Only?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sandos Cancún All Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sandos Cancún All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball, aerobics classes and more.

Where is Sandos Cancún All Inclusive - Adults Only located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of La Isla Shopping Mall, Delfines Beach and El Rey Ruins. Cancun Convention Center and Tortuga Beach are also within 6 mi (10 km).

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Reviews

Sandos Cancún All Inclusive - Adults Only Reviews

8.2

Very good

8.6

Cleanliness

9.6

Location

8.6

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 1027 out of 2171 reviews
Rating 8 - Good. 518 out of 2171 reviews
Rating 6 - Okay. 356 out of 2171 reviews
Rating 4 - Poor. 148 out of 2171 reviews
Rating 2 - Terrible. 122 out of 2171 reviews

Reviews

10/10 Excellent

Diana Belen Luna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and staff were very friendly.
Stayed 7 nights in Sep 2025

10/10 Excellent

Teeshana marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful and entertaining resort!
Stayed 4 nights in Oct 2025

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities
Stunning view and east access from the airport
Stayed 4 nights in Oct 2025

10/10 Excellent

America

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was amazing would definitely recommend!
Stayed 3 nights in Oct 2025

8/10 Good

rudraani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and professional. The cleanness was good. Beach view is beautiful. The pool is nice.
Stayed 5 nights in Oct 2025

10/10 Excellent

Braddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 5 nights in Sep 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was stunning. The pool area was awesome. The staff were very kind and helpful. We felt very safe and had a wonderful trip.
Stayed 4 nights in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great always attentive and the view from my room was amazing. Pools were so relaxing.
Stayed 4 nights in Sep 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and friendly atmosphere the beachfront view wonderful
Stayed 5 nights in Aug 2025

10/10 Excellent

Luis J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing everything including the area and staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent and the staff are very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sasha Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. The staff was very kind and the area was super clean. We had a hard time getting into the restaurants that required reservations so we were bummed about that. Besides not being able to go to some of them, we had a blast.
Stayed 4 nights in Oct 2025

10/10 Excellent

Georgette

Liked: Cleanliness, amenities
Food was very good, very clean room and entertainment by the pool was nice.
Stayed 5 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is clean, they doing some updates in the properties, they have alots of activity, but the services is poor.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place Staff was excellent Really loved the place
Stayed 4 nights in Jul 2025

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Inconvenient mot close to the heart of Cancún
Stayed 4 nights in Sep 2025

8/10 Good

Charlsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the beach was great. The sun was good until around 2:00pm. Then obstructed by building. Food at beach side restaurant was very good. Pizza house was excellent. The Italian restaurant was mediocre at best, no flavor and very bland. Breakfast buffet was very good and their staff was always so kind, sweet and helpful. Overall… a good stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Margaretha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All restaurants were great service was great especially around the pool rooms were clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in Jul 2025

4/10 Poor

Flavio

Liked: Cleanliness
Disliked: Amenities
Small and old resort and it shows. Not enough poolside seating. Some staff was awesome some didn't want to be bothered....resort was just ok.
Stayed 7 nights in Sep 2025

4/10 Poor

Jan

Liked: Cleanliness, staff & service
Sandos Cancun. This hotel needs some remodeling, some electrical issues fixed and a whole revamp of their menus. My room had 2 bdrs and 1 of the bedrooms stayed hot thecwhole time we were there. Maintenace had to be called, the lights flickerng, and the tv stop working.
Stayed 3 nights in Oct 2025

6/10 Okay

Jose Hugo

Liked: Cleanliness
Disliked: Amenities
Resort was very quiet with no fun activities. Even the night shows were not very interesting and the venue was very small so not very inviting. All the restaurants were some how booked even before we got there. We couldn’t do any reservations we were stuck with the buffet only which was not that great. No swim up bar at and adult resort is pretty lame.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities
Food was delicious. The oven brick pizza was delicious!! Great service. Staff is great. The hotel itself is a bit run down. The pool is chipped and dirty on the edges. But the food was great and the overall experience was good.
Stayed 6 nights in Sep 2025