Caribbean Waterpark Hotels

"Staff was very friendly and helpful. Breakfast was good. Rooms were a little dated but everything works had not problems and pool was great!"

"The property was beautiful, the staff was friendly and helpful. My only concern was the front desk was always busy and short staffed. My late check out was messed up and we got locked out of the elevator and our rooms, so I had to wait in a long line to have it corrected. Other than that it was a 5 star experience. "

"I would NEVER Book through Hotels.com, worst experience and it will never happen again. "

"All good. "

"The location was perfect! Couldn’t have wanted anything better. The reason I chose this place is because it was centrally located and I didn’t want to stay at the hotel every day, I wanted to explore. Yet the couple days I needed some downtime I was disappointed in the pool/beach area and definitely with the food and lack of restaurant choices at it. Really there is only three places you can eat at this hotel. On another note, we stayed in a room that had a pretend window. So there was no natural sunlight at all. The little time we spent in the room was pretty dim. A pretty and spacious room yet you could never get enough lighting in it when asked to upgrade they didn’t have any availability. Overall, this was a great centrally located facility. With all kinds of things to do around it though know if you’re wanting to relax and stay at the hotel for any length of time, you will get bored very quickly as the food, drink drinks, and other amenities are just limited "

"A clean and very basic place to stay in old San Juan "

"Great internet. Staff very helpful and accomdating, loved the bartenders at the pool made the best drinks. Property is beautiful. Spa is also nice and only $200 for a couples massage but the Jacuzzi on the mens side didnt work so that wasnt the best. Loved the steam room, and sauna and they give you wine to drink. Very relaxing. Food from Luna was amazing everytime. I prefer the black bean over the red bean but it was good. I got to see the Santo Domingo Parade that happened right outside of the hotel. It was one of the most beautiful eevnts to see. Location of the hotel isnt the best as it will require you to walk. My friend lived there and helped me navigate but he also got harrassed by the police. This was scary, I do not recommend going to far from the hotel unless you can speak the language. Its right across from the ocean and the nearest beach is in boca chica 30 mins away so if you want the water you will have to travel but overall I would stay here again. I loved the hotel. "

"Great location and beautiful hotel. Service a little slow in the restaurant, but food quality was great. Room was clean and very comfortable. "

"Staff were great…closet has an awful smell, we never used it…size of the pillows were small and uncomfortable. Outdoor pools were ok but used next door hotel’s infinity pool and jacuzzi. It’s fun to watch the cruise ships when they are leaving."