"I really wanted to love this place, but after our stay I walked away with some serious mixed feelings and I am honestly not sure I would return. The staff was absolutely excellent and every person we encountered was friendly and attentive, and the views from the property were also quite beautiful. The coffee bar was fantastic and quickly became our favorite spot each morning. However, the hotel food was disappointing and fell well below what we expected. The better on-site restaurants had very limited seating and operated within short windows, which created a situation where guests were standing in line waiting for dinner at 4:30 in the afternoon, which is not the relaxing vacation experience anyone hopes for. The family pool was freezing cold and guests were allowed to claim the already limited lounge chairs by simply placing a towel on them even when they were nowhere around, making it nearly impossible to find a spot for your belongings. The adult pool was a much better experience and we recommend heading there instead. The mattresses in the rooms felt like sleeping on concrete slabs, making it very hard to get a decent night of rest after a long day. There are some enjoyable elements here but between the food, the dinner lines, the pool situation, and the uncomfortable beds, it is hard to give a strong recommendation and I am not sure we would make the trip back."