“Beautiful hotel. We were greeted by a glass of prosecco whilst we checked in. We had a standard room which was more than adequate in size and it has the softest bed and linen I think I have ever stayed in, the room had a balcony looking out over part of the golf course. We played golf and used the spa after which is intimate in size but well worth using. We ate in both restaurants and had breakfast on the terrace both mornings. The food is very much American asian infusion and is fantastic. Not……
“it is in the old town center and just next to the main attractive points like cathedral. as it is a building over 500 years old, so no lift but wooden stairs only (but this is the reason i stay here). Shared toilet and bathroom is good (and you can enjoy the cathedral view when you are "relaxing"). ”
“The shower drainage was stuck, bath water was soaking up above my feet, it was very disgusting. The shower tap was difficult to use and had to use brutal force to turn on. I finally asked my wife to endure not to take bath on that night.
carpet old and dirty. stairs very steep and narrow, room.
door key is kind of toy that all rooms can use the sane key. the room door was difficult to shut and open, had to kick open and pull hardly to lock.
the only reception man answered door very late……
“Overall it's good. The service is excellent, and the room is cosy. But there was only one drawback which we met a private party. Therefore, the spa, Sunna cannot used as much as we can.”
“We stopped here for a Spitfires game for our young fella and to be honest wasn’t expecting much - but we were incredibly pleasantly surprised!! This place is exceptional, easy to find, easy to access and staff instructions were friendly and easy to follow. This is a great stay! ”
“The hotel has recently been refurbished but still has the ‘old’ side which you can select the room for stay if you are interested in this historic experience. Those rooms will be available for cheaper prices as well. I chose to stay at the ‘newer’ side for my accommodation this time as they are usually more comfortable for a good night sleep. I was correct and the room looks amazing and spacious too! What a wonderful refurbishment with great designs. Staff were also very helpful and friendly……
“This is a cheap hotel in the middle of sheerness. No it’s not five star but service was excellent. Can’t remember the last time a staff member showed you to the room. Would definitely stay again. ”
“Had a very warm welcome, great night's sleep and a lovely breakfast in the morning. We are regularly visiting Canterbury as our daughter is at Uni there, and we'll definitely stay again.”