「I received the call from Fiorello Maria after check-out. The call should be short but apparently she could not got what I say fast and made the call long and ineffective （-5 star!!）. The other staffs are nice and helpful.」
「Great experience!! The staff is friendly and accommodating and the location was perfect! Our room was super cute and comfortable, and the amenities were helpful. We will definitely stay here again next time we’re in the area!」
「From the time the Valet opened my door when my family arrived until the time the Valet closed my door when we left, I was incredibly impressed about the “customer experience”?that was evident by everyone on the staff we met. From “Z” who greeted us at the front desk to Raavi, who served us one of the best pizzas I’ve eaten, to Armoni, who showed us around and made sure our room had everything we needed. We were there to take our son to CHOP, but because of the staff’s amazing focus and the...
「This was a nice hotel and the room was actually bigger than I expected. I have gotten used to tiny European hotel rooms. The lobby area and coffee shop were nice and there was plenty to do nearby. I enjoyed my stay. 」
「My husband and I had never stayed here before but it was in the right location for our overnight visit to the city. After booking, I called the hotel with some questions and the person i spoke with, Tina, could not have been nicer. She took the time to answer all my questions. Also, I requested a high floor and she said she'd do her best, and she did. We had a great room on the top floor and enjoyed sitting by the window at night and watching all the city lights. Additionally, from the moment we...
"This is a highly-recommended hotel. The location is quite convenient. Everything is great, feeling like a home. One thing that they can improve is the offering of the breakfast. It is quite hard to get breakfast outside the hotel in the morning. So, if there is breakfast offered, even a simple continental breakfast, that would be great and the convenient for business travelers."
