「A mixed stay, initial check in was slow and lacked any enthusiasm which often sets the tone for the stay. Upon entering our room it hadn't been set up correctly, I.e. 2 adults and one child. No bed set up for child. I rang reception and received no answer. So went back down and was told that when someone was available the room would be sorted. We went down for a drink in the bar and when we returned, nothing had changed. We relaxed for a while and watched some TV but the remote wouldn't change...
「A mixed stay, initial check in was slow and lacked any enthusiasm which often sets the tone for the stay. Upon entering our room it hadn't been set up correctly, I.e. 2 adults and one child. No bed set up for child. I rang reception and received no answer. So went back down and was told that when someone was available the room would be sorted. We went down for a drink in the bar and when we returned, nothing had changed. We relaxed for a while and watched some TV but the remote wouldn't change...
Nicola