Cancun Delfines Beach Hotels

"We were very disappointed. We thought it was all inclusive. That was our filter search. When we arrived they wanted $2000 for all inclusive. If we knew this would not have booked hotel. It was definitely not what we were expecting. "

"Enjoyed the pool that is adjacent to the bar"

"yes"

"They charged us for the towels being used. They "

"Kind and responsive staff, comfortable and cool room, lots of fun activities and awesome to access the night club at hotel next door. My only complaint was the food quality was poor even at the restaurants. But I expect that from an all inclusive- the drinks were great! "

"The beach"

"Problems... I ordered 2 beds, only got 1. (Awkward) was told they would relocate me the following nights but never did. Line ups for drinks and snacks 20 people deep :( not even good snacks. Beautiful hotel, great location. "

"Property is not on the beach, was promised a refund by hotel employees and had a back and forth for about two weeks with the property, ultimately they said I was a “no show” when I was at their property spoke to their employees, promised a refund and then booked another hotel from their lobby. Blatantly lying about the no show just to not honour the refund. If you want to golf and stay by the pool this place is for you, if you want the “resort” experience with a beach and grand property go and stay some where else. Over all experience was terrible from the start, promises were made and blatant lies were told by the hotel staff and by their reservation department. "

"Ocean was on the other side, hotel is very old, the elevators are filthy and need maintenance The food sucks and the people in the spa are pushy to sell you stuff. I will not stay there again even if you pay me "