蔚蓝坎昆度假村&水疗中心有游泳池吗？

是的，此住宿设有1 个室外游泳池。

蔚蓝坎昆度假村&水疗中心允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在蔚蓝坎昆度假村&水疗中心办理入住？

开始办理入住：15:00；停止办理入住：不限时间。可安排提前入住，须支付费用（取决于客房供应情况）。

何时可在蔚蓝坎昆度假村&水疗中心办理退房？

退房时间为 12:00。延迟退房会收取费用（视客房供应情况而定）。

蔚蓝坎昆度假村&水疗中心的地址在哪里？

这家饭店区酒店依傍着海滩，距离女人岛西岸，坎昆角和尼祖克国家公园、海豚海滩和伊贝罗斯塔坎昆高尔夫球场不到 2 公里。而且，尼库普特海湾和雷伊遺址距离酒店不到 2 公里。

蔚蓝坎昆度假村&水疗中心点评、优惠和照片 2026

Q: 蔚蓝坎昆度假村&水疗中心 有游泳池吗？

是的，此住宿设有1 个室外游泳池。

Q: 蔚蓝坎昆度假村&水疗中心 允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 停车费是多少？

该住宿免费提供自助停车。

8/10 还可以

JIARONG

与配偶出行

2024 年 4 月 8 日

满意：员工和服务、服务设施、住宿条件和设施

everything was nice. staff is nice and friendly. food is delicious. but the sofas is kind of nasty

2024 年 4 月入住 1 晚

6/10 一般

Lesley

2023 年 1 月 16 日

满意：员工和服务

不满意：清洁度、服务设施、住宿条件和设施

馬桶每次使用完會有持續一分鐘的尖銳噪音。沙發發霉有大片污垢很噁心。陽台門嚴重生銹難關。房間隔音效果非常差。熱水很小很難洗澡。海灘跟泳池很美，人員很親切。

6/10 一般

Peter，Hamburg

2025 年 12 月 10 日

满意：员工和服务

Positiv: Room Service funktioniert – das war’s dann aber auch. Infinity-Pool vorhanden, allerdings mit 1,4 m Tiefe eher enttäuschend. Schöner Meerblick, der jedoch verpufft, weil der Einstieg ins Meer durch große Felsen praktisch unbrauchbar ist. Für ältere Personen definitiv ungeeignet. Negativ: Die Poolliegen sind abgeranzt und durchgelegen – klarer Hinweis auf fehlende Pflege und Investitionen Flögel baden im Pool ekelhaft. Die Preise sind völlig überzogen. Besonders das Hotelrestaurant fällt negativ auf: Ein Teller mit etwas Salat, ein paar Zwiebeln, zwei Eiern und rund 250 g Hähnchenbrust kostet 28,50 € – ohne die zusätzlichen 10–20 % Servicezuschlag. Für diese kümmerliche Leistung ist das schlicht dreist. Fazit: Insgesamt nicht empfehlenswert. Das Preis-Leistungs-Verhältnis ist miserabel die wenigen positiven Punkte ändern am enttäuschenden Gesamtbild nichts.

2025 年 12 月入住 7 晚

6/10 一般

Rachel

与配偶出行

2025 年 12 月 7 日

满意：服务设施，清洁度

View was awful- car park and maintenance sheds – and they seem to object to people enjoying the pool facilities and having fun! They have a rule where you’re not allowed to have fun at the pool and you’re supposed to be outside the water’s edge, half-dead and getting skin cancer. Menu at the restaurant was very small, expensive and did not cater to any dietary requirements.

2025 年 12 月入住 1 晚

10/10 超赞

Kristina

2025 年 12 月 6 日

满意：服务设施，清洁度

The pool and beach were beautiful! The staff were very friendly. The room was modest but clean. Hotel could use some upkeep in areas but for the price it was great. Will definitely be back.

2025 年 12 月入住 1 晚

10/10 超赞

Ankit Nanak Khilnani and Mayurkumar Mukeshbhai

与配偶出行, 团体旅客

2025 年 12 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Amazing views from the room! Pool was great and very well maintained. Staff is very polite and helpful. Condition of the room was not bad.

2025 年 11 月入住 6 晚

10/10 超赞

Saul

与配偶出行

2025 年 12 月 4 日

满意：清洁度、服务设施、住宿条件和设施

La estancia en el hotel fue muy placentera ! El trato fue amable ! Y siempre con buena actitud ! Si regresaría, al último lo único malo es que nos salió una cucaracha a través del aire acondicionado pero fuera de eso todo bien. Lo único que recomendaría sería darle un poco más de Mantenimiento a la habitación y que pongan plancha para ropa

2025 年 11 月入住 3 晚

2/10 糟糕

Giovanni

与配偶出行

2025 年 12 月 4 日

不满意：清洁度、服务设施、住宿条件和设施

The only good thing about this place is the older lady in the restaurant bringing you the breakfast. Anything else here is bad. I was there for 4 nights and the room smelled like sewer because under the restroom sink there is a drainage that made the whole room smell bad. I stayed in the first floor my room had a hot tub. The first night the hot tub didn’t work so they accommodated me in another room the following night. The hot tub was disguising i only went in once. There was mold in the showers and all over the room. The metals had rust the curtains and furniture was old and out dated. It looked like they found it on the side of the road. Be careful with the people next to the receptionist selling you the tours and excursions they give you a price and then it turns out to be 60$ more once you check it bank statement. Once you pay you can’t get a refund. I don’t recommend this place at all.

The hot tub faucet was loose and all around the faucet was disguising.

The couch they found on the side of the road

All the mold and rust on the night lamp inches away from your head

2025 年 11 月入住 4 晚

10/10 超赞

Sergio

2025 年 12 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

My second stay, and was just great as the first one. Will be coming back in 2 months 😇

2025 年 11 月入住 2 晚

2/10 糟糕

Armoni

2025 年 12 月 3 日

不满意：清洁度、员工和服务、住宿条件和设施

Disgusting hotel ever. Me and my family arrive at the hotel and checked in the room. The room was dirty. Mow everywhere black stuff on the walls black stuff in my bedroom however I asked to switch my bedroom. They made it an issue since I stated I want to switch my room. They had fake security come upstairs to my room And stay to my child’s father no smoking in the room. Why would you tell us that if you already told us that downstairs, I felt like since he was black, they automatically thought he smoked. They changed my room. There was no phone, no microwave and no Internet connection to be able to watch TV. The outlets did not work in the room. I went downstairs to book excursions and I was charged a $63 and I asked what for he couldnt give me a reason, I went to my excursions that I paid for beforehand. Once I got there only my child’s father was able to do the surgeons and I was unable due to the package. They gave us at the hotel that they lied about when I got back to the hotel and I confronted them, they act like they couldn’t speak English now I feel like we was robbed because we couldn’t speak their language and we was being overcharged. When my child’s father went on the beach security kept following him around even when he asked why are you all following me then we began to get uncomfortable because we had a child with us. When leaving they charge us $118 just to leave because they stated that we were smoking and we was not

2025 年 11 月入住 3 晚

2/10 糟糕

maribel

2025 年 12 月 2 日

不满意：住宿条件和设施，服务设施

Horrible la habitacion no permitian en la alberca escuchar musica por tu celular jamas voy a volver y la verdad no lo recomiendo para nada

2025 年 11 月入住 3 晚

10/10 超赞

Kerry Bernard，Houston

2025 年 12 月 1 日

满意：清洁度、员工和服务、住宿条件和设施

Food was meh but overall great for the price and area is walking distance 20mins

2025 年 11 月入住 4 晚

8/10 还可以

Jorge

与配偶出行

2025 年 12 月 1 日

满意：服务设施，清洁度

Playa cerca y muy bonita alberca cerca de la playa

2025 年 11 月入住 4 晚

8/10 还可以

Lina Renee

2025 年 12 月 1 日

满意：清洁度、员工和服务、服务设施

I really enjoyed my stay at the Cyan resort and spa. The pool and beach views were spectacular. The staff was very helpful they had great attitudes. Overall the rooms were clean the property needed some updates. Yes I would stay there again and recommend it to my friends. It's not a 5 Star resort but it makes up for it with a great beach location and access the VIEWS from your balcony are amazing

2025 年 11 月入住 8 晚

8/10 还可以

Dulce Andrea

2025 年 11 月 30 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2025 年 11 月入住 1 晚

10/10 超赞

María Elena Maldonado

2025 年 11 月 28 日

满意：清洁度、服务设施、住宿条件和设施

Todo ok, pero creo que el desayuno estuvo super simple, fuera de eso todo perfect

2025 年 11 月入住 5 晚

8/10 还可以

Sopheany

与配偶出行

2025 年 11 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It was a great place to stay and close to the convenient store and bus. Great view of the ocean!

2025 年 11 月入住 2 晚

10/10 超赞

rosalinda

2025 年 11 月 27 日

满意：清洁度

Yes

2025 年 11 月入住 1 晚

2/10 糟糕

Ana P

与配偶出行

2025 年 11 月 26 日

不满意：清洁度、服务设施、住宿条件和设施

0 star on everything hotel is not what it looks like in the pictures, the room dirty not updated, old, ac didn’t work for two days, something was on the beds because I had red little spots on my legs and hands, very bad service in receptionist. The only resin I have a 1 star is the location the beach is amazing with amazing views that’s all. If they update this hotel it will be amazing.

2025 年 11 月入住 4 晚

2/10 糟糕

KEISHA

2025 年 11 月 26 日

不满意：清洁度、服务设施、住宿条件和设施

The room was horrible, sheets and robes were dirty, the faucets and lamps were filled with rust and mold, bathtub was filthy. Requested a change but the alternative was just as horrible and was costing more. My sister was becoming sick from the mold so we booked another hotel and requested a refund after a back and forth dialogue with the hotel manager she agreed to refund the money directly to expedia. We informed expedia of the situation sent proof of the correspondence including signed paperwork issued by the front desk staff at the directive of hotel management. To date we have yet to receive the refund and all we are getting is run around!

2025 年 11 月入住 3 晚

8/10 还可以

Christina

与配偶出行

2025 年 11 月 25 日

满意：员工和服务，清洁度

We had a canceled flight and this property was only 10 minutes from airport so we chose it. We were very impressed with the staff, the pool and the beautiful beach location. The waves were very big here but the beach and water were beautiful. The beach chairs probably need replaced but other than that beach was great! Pool was large and clean, pool bar was small but bartender got drinks out quick and they were good. Not fancy but good value for the money. Our bed was AWESOME! We have stayed in Cancun/Playa/Tulum/Isla Mujeres probably 20 times and unlike 90% of the beds we've had this bed was extremely comfortable. We had a lower level pool front room with steps that went right out to our pool cabana. The room also had a 2 person jetted tub that we didn't use. The water pressure and hot water were also great and not always very good at other resorts. For the money this place was amazing. I don't know that I would want to stay more than a few nights as there isn't a lot of food choices or entertainment nearby and the resort is pretty minimal but I would highly recommend for anyone needing a night or two on a budget.

2025 年 11 月入住 1 晚

8/10 还可以

Dwayne

2025 年 11 月 25 日

满意：服务设施

Good

2025 年 11 月入住 2 晚

10/10 超赞

VICTORIA

2025 年 11 月 23 日

Was very awesome great stuff

2025 年 11 月入住 4 晚

8/10 还可以

Patrick

与配偶出行

2025 年 11 月 22 日

满意：清洁度、员工和服务、住宿条件和设施

The view from our room was excellent. The hot tub was nice. The pool was gorgeous even if it’s the only pool. It’s quiet and safe but far away from main activities. It feels that you can get bored easily. They have only one restaurant. We stayed one week but if you have to stay there I would recommend 3 or 4 days max. I’m t’s not the atmosphere of a resort but it’s cheap so if you want to save money, it’s the place. If you want to have fun, look somewhere else.

2025 年 10 月入住 7 晚

4/10 很差

Annalie

2025 年 11 月 21 日

不满意：服务设施，清洁度

Overall the hotel looks nice and clean however we arrived at 1am and walked into a room with used tissue paper and an underwear drying from the previous guest not mentioning the room was on the noisy part of the hotel and no balcony. We were then changed to another room with clog sink and toilet, it was fixed after reported. Then water from the upper guests washroom stated to droop on us while seating at toilet, was also reported and up to the moment we left no one had fixed the issue. As a smoker, I do look for hotel with designated areas and as per description "Designated smoking areas" I decided on visiting this hotel, happens that we only find out it is 100% free of any kind of smoke and vape when did our check in. On the other hand and other than the lady at check in, everyone was very friendly and attentive to make sure we were having a pleasant stay. The restaurant have some good options for breakfast and snacks, also excellent smithies. Hope you have a better room experience if decide to visit Cyan Cancun Resort & Spa!

2025 年 11 月入住 2 晚

蔚蓝坎昆度假村&水疗中心

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