「When we got to the room and opened the door, there was a sour smell. The room wasn’t very big, and when we asked to change rooms, they told us there were none available. We ended up buying candles to get rid of the odor. Even though we opened the windows before every stay, the smell was still there. If you want housekeeping, you have to pay $75. I don’t mind choosing a room with a balcony, but I can guarantee the window in a balcony room is smaller than the one in your bathroom at home. It...
「When we got to the room and opened the door, there was a sour smell. The room wasn’t very big, and when we asked to change rooms, they told us there were none available. We ended up buying candles to get rid of the odor. Even though we opened the windows before every stay, the smell was still there. If you want housekeeping, you have to pay $75. I don’t mind choosing a room with a balcony, but I can guarantee the window in a balcony room is smaller than the one in your bathroom at home. It...
「We loved our stay and will plan to come again. The staff was friendly and helpful. The location was an easy 5-minute walk to beach. Convenient to everything else. Fun amenities for everyone too.
The only thing we didn't like is that you can hear the people upstairs fairly well when they walk etc. I wish there was a little better sound insulation. But everything else was great!」
「We loved our stay and will plan to come again. The staff was friendly and helpful. The location was an easy 5-minute walk to beach. Convenient to everything else. Fun amenities for everyone too.
The only thing we didn't like is that you can hear the people upstairs fairly well when they walk etc. I wish there was a little better sound insulation. But everything else was great!」
「Location is great. There!s parking but it’s a great walkable neighborhood close to State Street. Cute studio with everything we needed. a terrific value too. We will definitely stay there again!」
「Location is great. There!s parking but it’s a great walkable neighborhood close to State Street. Cute studio with everything we needed. a terrific value too. We will definitely stay there again!」
「We had a great stay! The location is perfect and the staff were all wonderful. We walked to lunch, activities at the Hotel Del. It was a mile from where my son was playing soccer. So convenient to everything we had to do. Our kids loves taking the shuttle to the Loews Hotel.
They enjoyed the cinnamon rolls in the morning and the coffee! We will definitely stay again next year for the Holiday Cup!」
「We had a great stay! The location is perfect and the staff were all wonderful. We walked to lunch, activities at the Hotel Del. It was a mile from where my son was playing soccer. So convenient to everything we had to do. Our kids loves taking the shuttle to the Loews Hotel.
They enjoyed the cinnamon rolls in the morning and the coffee! We will definitely stay again next year for the Holiday Cup!」
「It was a great place to stay for the week. Beautiful view of the golf course and only a couple miles from downtown Napa. The resort had a really cute Christmas tree lighting during our stay with live music and free snacks and hot chocolate. It was so fun and festive! 」
「It was a great place to stay for the week. Beautiful view of the golf course and only a couple miles from downtown Napa. The resort had a really cute Christmas tree lighting during our stay with live music and free snacks and hot chocolate. It was so fun and festive! 」
"We went there that night, and I was extremely dissatisfied as soon as I entered the room. I asked the hotel to change rooms, but they said they were full and couldn't change even if I was willing to pay extra. Although I was unhappy all night, it wasn't a big deal. But what happened next left me completely baffled. This hotel actually used handwritten check-in forms instead of a self-service computer system. More than ten days later, we were still receiving emails from the hotel urging us to pay for valet parking. But we hadn't used the service at all; we parked ourselves, paid for it ourselves when we left, and we have receipts. But they kept emailing us saying we hadn't paid. We had already sent them all the receipts, but they still kept pressing me for payment. This stay was a terrible experience."