歐洲度假屋

「Really nice checkin process, great location, lovely apartment」

「2泊分の料金を払っているのにチェックインさせてもらえず、予約の画面を見せても何を言っても一方的に逆ギレされた。長いこと話をし、結局ホテル側の共有不足だったのか部屋に入れてもらえたが謝罪もなし。最悪な対応。せめて謝れよ。」

「Amazing property in a very well located building close to the Eiffel tour, Pont Alma and many other Parisian musts. It is perfect for couples. Even though is a typical French studio space has been masterfully used. The communication with the property management was amazing we had to send a few messages sending questions and our answers never took more than a few minutes to be received. It was a great customer service experience on their end.」

「Fully equipped studio unit suitable for a couple. Location was fairly central if you don’t mind walking or taking the metro to major sights. No restaurant on site but numerous restaurants and cafes outside the door of the hotel. Groceries close by as well.」

「距離巴黎鐵塔非常近，交通非常方便，在飯店頂樓就能跟巴黎鐵塔合照。房間內有廚房、洗衣機，對於長途旅行的人來說太棒了」

「フロントスタッフが居ない事、部屋の清掃、タオル交換が別料金である事を予約前に確認すべきでした。格安なホテルのこのシステムが今一般的なのでしょうがスタッフとの連絡が取れないのが大変不便でした。　特にセイフティーボックスが故障した緊急事態でも「スタッフは行けない」「電話をしろ」との返答をエクスペリアを通して伝えられただけでした。　部屋は新しく清潔でキッチンも整っておしゃれなタイニーハウスの様で快適です　観光拠点にも最高でしたが不安だらけの滞在でした。」

「羅浮宮、地鐵站、商圈步行可達，週邊環境佳、安全性可。無固定清潔需額外付費！ 住宿期間，晚間突發性停電導致不少房客無法入房（電子房卡），房務人員處理緩慢（我們於黑暗的大廳等待超過5hrs，才前來處理），雖用備用鑰匙打開房門，但房客依舊「抹黑住宿」，無任何其他處理及慰問、直到天亮才回覆供電。 希望後續針對緊急情況有好的處置。」

「We booked a one bedroom suite with a sofa bed for 4 guests. Yet the room assigned was literally next to the cemetery with views of tombs and you could clearly see the names. We asked to move as our children were rather startled. The staff was helpful and moved us into two rooms as all one bedroom suite was full. Cleaniness needs to be improved. Room is spacious in French hotel room standards. Staff were all helpful and friendly. 」