Disney's Maingate West Hotel with Pool

"I had an overall good experience during my stay at The Grove. The facilities were solid, and the location was very convenient, making it easy to get around and enjoy the surrounding area. That said, there are some areas that could use improvement. The common areas—particularly the elevators and passageways—felt neglected and gave off an abandoned, poorly maintained impression. With a bit more attention to upkeep in these spaces, the overall experience would be even better. Overall, I enjoyed my stay and would consider returning, especially if these maintenance concerns are addressed."

"Room was dated, toilet did not flush well, sink very slow to drain, hot water tap hard to turn. Shower was not cleaned thoroughly, shower head needs the nozzels cleaned although water pressure was good. Staff was excellent, quick to respond. No ice machines and no breakfast. Almost hard to find without gps and no signage on the front of the building. Maybe this room was given due to rate? Not sure but wouldnt stay longer than noght, maybe two."

"This place is clean upgrade chicken me and my family enjoyed the stay we definitely come back very recommended."

"The place was huge and very nice but not having a vehicle we had to walk long distances to get to activities and then to get anywhere off the resort we had to uber/lyft because every place was too far away to walk."

"The hotel was amazing. Perfect for the family "

"Just back from a four night stay at this hotel with family. I will begin by saying the pool area was very nice! Large clean pool with many loungers, sun shades and good quality clean beach towels. Staff friendly and check in and check out went very smoothly. Lobby area is well presented and clean. Location is great, close to Disney World, restaurants and many amenities. We stayed in a room on the first floor, great for parking your vehicle right in front of your door Condition of our room however was not the best. Room was very dark with limited lighting. Beds are comfortable enough but linens are horrible. Comforters are old and should be upgraded! Huge clumps of filler have accumulated in comforters and am amazed that they are still being used! Not acceptable even for a 3.5 star hotel/resort. Cleanliness of the room could use improvement as well. Floor was filthy. Bathroom was not cleaned daily. We had an issue with the toilet and had to ask the front desk twice for someone to come and look at it. It took over 3 hours for someone to come and fix it! Glassware not changed daily and coffee area not replenished. We had 4 paper cups the first day and then never received anymore. Tray used to hold coffee machine looked like it hadn’t been wiped clean in weeks. Room was large and bathroom is a good size but had a musty smell. Walls super thin. Heard the family next door. I don’t recommend staying at this hotel. "

"The pool was very clean and nice "

"This was a price efficient property to stay in for Disney Parks just right outside of everything so easy to drive to for park days. I always came back to a clean room and added another night on a separate reservation they accommodated me to stay in the same room without having to move. Friendly staff!"

"I wish they have better waterpark "