道格拉斯縣酒店，道格拉斯縣平住宿優惠推介

「The front desk service is very good and very sweet」

「Good」

「挺好的」

「The hotel looks brand new and extremely clean. Perfect location to Red Rock Amphitheater. The bar staff were exceptional and friendly. The rooms were quiet and very comfortable. All around excellent place to stay.」

「We booked there and breakfast was included. Then the staff said that breakfast was not included when booking through a third party. Also, the curtains in the room could not be closed, so we could not sleep at noon because it was too bright. In addition, the water in the bathtub did not flow. The next day when we checked out, we asked the counter staff if the two bottles of water were free. He said it was not free and one bottle cost $3. Then I was going to take it back to the room, but he said...

「Ac was not working, floor was dirty and washroom was also dirty, the receptionist charged 15 dollars more even if I prepaid」

「Staff didn't welcome me when I came in and I was the only one customer present. I waited around 5 mins to let him finished his stuff, then just gave me the room card, I had to ask "which floor and where's the elevator?". The room door was VERY noisy, especially in the very early morning. Couldn't sleep well because of the noise. The room was clean and new, but breakfast just okay. I booked 4 hotels from Expedia, this is the only one couldn't issue the receipt for me. Asked me to request...

「Love the hotel was very well taken care of and it was located very close to my family I was visiting.」

「Staff was great and excellent customer service. Room had a musty smell but clean. Quality of the breakfast could have been better and not at the level I’ve had in the past at other Holiday Inn Express.」