East Chicago Beach Hotel

"Clean spacious room. Bathroom modern and stylish. Front desk staff friendly and attentive. Did not use valet service but they were outgoing and helpful. Being allowed to have bags held after checkout helped us get last bit of shopping and sightseeing. Samona went out of her way to be helpful and make my wife and I have best possible stay possible. Location of hotel can’t be beat. "

"Iron board was broken. Iron wasn’t working. Called 3 times to get attention of customer service. I paired $900 for this customer service overall wasn’t good experience,"

"Excellent experience. Room was very clean as well as the bathroom. Staff were very nice and accommodating. They provided a fan upon request since the air conditioning wasn’t as cool as I preferred. Overall, no issues. "

"Great location, great staff, great rooms!"

"Great room"

"Not applicable."

"The room was clean and the staff was very friendly. Conveniently located."

"The hotel facility and room were decent enough, however, my chief complaint was with the shuttle service they use to bring travelers from the airport. I received an email from the hotel partner to provide transportation, and I booked a pickup for my wife, arriving sperately, for $106. The service was to meet my wife with a sign with her name on it, but the driver never left the parking lot and it ended up being 45 minutes before they could connect. An Uber would have been twice as fast and much cheaper. Whereas this service was booked via the hotel system, I complained to them, but they shrugged it off and told me to take it up with the vendor. This is obviously some scam run by the vendor, since the driver said they never leave their cars to pick up passengers. So beware, if you use this service, you are paying double the usual fare and wasting time for nothing!"

"Great and welcoming staff! Parking was easy. Room was clean."