Puerto Morelos El Rey Polo Country Club Hotels

"El Dorado Casitas Royale is one of my favorite places to be. The staff is always so accommodating and friendly. They are prompt in giving assistance when needed. We were able to book our dinner reservations with no issues. The room was clean the mini bar was always stocked. I can't wait to go back. "

"The property and the grounds were immaculate, our room was clean and spacious, and the dining and bar options were fantastic. The tennis court and two pickleball courts at the resort were in excellent condition, and Alex the tennis pro from Argentina was fabulous! The resort features on-site scuba diving instruction in the pool and dive trips that pick up directly from the property, and Arturo our dive master, our boat driver, and Gaby our underwater photographer were all great. Mario, our pool attendant, was terrific, and that really goes for the entire staff — so many friendly faces we came to know over our eight-day stay (we liked the resort so much that we extended our stay for an additional four nights). Our only disappointment was with all of the seawood along the beach. The resort, to its credit, had truly professional grade equipment that they used every day to address it, but it was a constant challenge (one we’re sure is faced by all of the other resorts in the area). Despite that, we absolutely loved our stay and highly recommend this resort!"

"Very large property with many amenities. Great for families. strongly recommend!"

"Stayed 10 days at Paraíso Beach, which also granted access to Del Mar amenities. Approx. 33 minutes from Cancun airport. Buffet had many daily options and some theme nights which for the most part was really good for a buffet and much better than I have experienced at other all inclusive resorts. Pools are large but not heated with a lovely tropical feel with many daily activities and sun loungers. However, there was only poolside drink service 4 out of our 10 days. The resort is very large and can be difficult to get around for older people or with mobility issues and young kids. Although they have golf carts (bus service), you can be waiting 15min plus to get a ride depending on time of day. Distance from lobby to beach is a good 15 min walk. A disappointing feature for me is that you cannot see the beach or ocean from anywhere on the resort. You have to go down winding wooden paths through the mangroves (1-2 min) before hitting the beach. Lack of loungers in the non VIP section and no beach service. The ocean in this area is very rough and swimming is difficult. Overall wonderful stay but will most likely look for smaller resort in future."

"Everything is amazing."

"BE CAREFUL. This property will hand you a bill for anything and everything you didn’t agree to before allowing you to leave. Anything you did agree to will be doubled. Then you will be held hostage from your transportation to the airport until you pay whatever they are asking for. Of the last 10 resorts I’ve been to in Mexico the past 10 years this was by far the absolute worst. I wholeheartedly do not recommend. They are thieves. "

"Can’t say enough about the staff and the property conditions. Super clean. Only issue was the transportation company they use. Absolutely horrible. Lomas Travel. Waited over an hour to get a ride to the hotel upon arrival in Cancun and our flight was delayed by a couple of hours when leaving and they wouldn’t accommodate a later shuttle for the 6 of us. "

"Clean room, nice staff. Only 1 sit down restaurant for lunch and the wait was 45 minute. Lomas travel messed up our excursions and refused to take accountability "

"Beautiful and restorative atmosphere with very attentive hosts. All the creature comforts needed (coffee in the morning, hot shower) while enjoying the jungle. "