预订富兰克林酒店宾馆住宿限时优惠

“The front-desk admin during check in was jovial, personable, good fun to talk with after a long day's motorbike ride. She also told me where I could park my bike to keep it out of the rain. Such consideration is exemplary customer service. To boot, the room was clean, recently appointed, quiet, and bed was comfortable.”

“The hotel could use a major renovation. It has no working vending machines.”

“Terrible customer service. I tired to book through their website, and kept receiving an error message. Every attempt to call went unanswered. I finally went on Expedia and was able to book a room that way. When I called the hotel directly to confirm less than 10 minutes after booking through Expedia, everything went south. It took about five attempts for someone at the hotel to finally answer. After I confirmed the reservation I had booked through Expedia I asked if it was possible for me to……

“The bathroom door was a sliding door. The door was broken so my son was stuck in the bathroom at 3:30am.”

“很好的酒店，满分体验！”

“The place was dirty! No soap in shower no extra anything! Never again”

“I stopped for the night on a road trip. I was checked in quickly & the room was sparkling clean. I was bringing the contents of a relative's refrigerator, so I was thrilled to see the larger, apartment-size fridge, not a mini fridge. Everything in the room was very dated, but I didn't care. The mini fridge & microwave worked, and the bed was super comfortable! The staff was just one woman who may have been the owner. She was super nice & helpful.”

“The room was clean on the surface, besides the hair left in the bathroom shower. The mid shift staff was friendly but the morning person wasn't very inviting. Breakfast price was fair.”

“***DO NOT STAY HERE*** This is the worst hotel I have ever stayed. The room was disgusting like it hadn’t been cleaned in weeks or longer, multiple broken things in the room, the smell of the room was PUTRID. My pregnant friend had to sleep in the vehicle because of the awful conditions, after she got stuck in the bathroom because the door got stuck. I called beforehand to let them know we would be checking in late with our ETA, it took over 10 minutes to wake up the person working the front……

“Very clean room and property no lobby area and no coffee”

“The room was filthy, even the paint on the walls ran away! The towels were actual dirty translucent rags that were rationed out. I have seen thicker kleenex. They never mopped the floor unless they used tar. The room door was so flimsy that the card key reader couldn’t engage properly. The pictures they show online are all photo shopped. This place is a hole. Do not rent a room here.”